Job Summary: JOB Venue Nation is seeking an Accessibility Coordinator for Allianz Amphitheater in Richmond, VA. The Accessibility Coordinator plays a crucial role in ensuring that the venue is inclusive and accessible to all guests by maintaining the Live Nation service standards . The Accessibility Coordinator will report to the General Manager, and work alongside the Director, Fan Services & Accessibility and venue leaders to ensure the needs of guests are met to create an enjoyable, accessible experience for all. This is a part-time, seasonal role ( approximately April-November ) and is primarily events-based with ongoing pre and post-event responsibilities. This role works in partnership with the national Accessibility and Inclusivity team to implement, locally own , and maintain all accessibility touchpoints. RESPONSIBILITIES: Pre-season Planning /On-going Support : + I n collaboration with General Manager, meet with all department heads ( e.g. box office, security, guest service , and venue experience manager ) to design a service framework and plan for pre-show and day -of- show standards and processes , considering ADA (Americans with Disabilities Act) and other relevant accessibility guidelines. + Work in coordination with venue leadership to discuss budget, needs, and ongoing support. Identify and seek opportunities to integrate accessibility considerations and remove event day hassles for both fans and employees. + Regularly survey that all areas of the venue, including, circulation spaces , seating, restrooms, entrances, and exits, are accessible to individuals with disabilities and follow the standards set forth by the National Accessibility and Inclusivity team. + Help facilitate , in collaboration with other venue leaders, large-scale on-site venue staff training, leading sections for venue crew members designed by the National Accessibility and Inclusivity team. + Stay informed about relevant accessibility laws, regulations, and standards in your state to ensure the venue's compliance with ADA and other applicable guidelines. Day of Show Accessibility Planning: + Serve as the main point of contact for guests with disabilities, providing assistance and information regarding accessible services and facilities before and during events. + Main point of contact for all incoming fan and venue employee accessibility - related requests and communication, to ensure the needs and communicate with guests and crew members about available accessibility services, facilities, and policies. + Collaborate with venue department heads as the subject matter expert and coordinate with venue staff to ensure seamless assistance for guests with disabilities. + Complete post-event reporting, helping to identify trends and guidance for future improvements. Communication & Collaboration: + Frequent meetings with the core venue team, attend calls with o ther Accessibility Coordinators around the country, as well as have frequent one-on- ones wit h National Accessibility and Inclusivity leaders . + Complete post-event reporting, helping to identify trends and guidance for future improvements. + P rovide information in multiple formats (e.g., written, verbal, visual) to accommodate different communication needs. + Work in coordination with venue management and the National Accessibility and Inclusivity team to address and solve any accessibility barriers. WHAT THIS PERSON WILL BRING : + A natural interest in helping others and a heart for service. As well as a passion for delivering memorable fan experiences. + Must be able to maintain composure and organization in an often hectic and loud environment. + Be flexible and approach the job with a one - team mentality no matter the task. + U nderstanding of ADA requirements and other accessibility standards . Experience working with or f amiliarity with various disabilities and the specific needs associated with them. + Excellent communication skills, both written and verbal. Ability to communicate effectively with individuals with diverse needs. + Strong problem-solving skills to address accessibility challenges and find effective solutions. + Empathy and a people - first approach. Physical Demands/Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to sit or stand for prolonged periods of time, walk various distances on both paved and uneven terrain ; climb and descend stairs; use hands and fingers; reach with hands and arms; bend, twist, crouch, or kneel; and talk or hear. The employee may be needed to lift and/or move up to 30 pounds using proper lifting techniques . Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee may regularly be exposed to wet and/or humid conditions, cold weather , wind, dust or dirt, and extreme heat. The noise level in the work environment is usually moderate to loud. Employees may be exposed to flashing or strobing lights while on site.