PAR North America is the leading nationwide provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee-driven with an environment that creates opportunities for growth and development.  

What We're Looking For: 

PAR is looking for a customer-focused, detail-oriented professional to join our Contact Center team. In this role, you will build on any existing customer service skills you have and act as a liaison for internal and external communications. If you love problem-solving in a highly collaborative environment, please apply!

What We Offer: 

Competitive wage

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

Immediately vested 401K (US) or RRSP (Canada) with company match 

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US)

Employer-paid short-term disability, long-term disability, life insurance, and AD&D

Robust Employee Assistance Program

Employer paid Leap into Service Day to volunteer 

Tuition Reimbursement for eligible programs

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and rapid advancement

What You’ll Do: 

You are the first impression for our clients, taking both phone and email inquiries as needed

Exercise your detail-oriented nature in keeping all systems updated, this component is critical to the role

Comfortability working in a call center environment while working remotely

Communicate internally on client requests as the situation warrants additional approvals or follow-up.

Assist our Senior Account Managers in problem-solving 

Provide conflict resolution as needed all while maintaining a professional demeanor

Nice to Have: 

A high level of detail-oriented experience as your notes will dictate future interactions with our clients

A flexible understanding and desire to work overtime in times of high volume

Excellent computer skills with Google applications such as Gmail, Docs, and Sheets  

Strong time management, organizational, and written/verbal communication skills

A professional nature and proper phone etiquette

A desire to grow your career within the department and learn new functions of the organization

Must Have’s: 

1 + years experience in a high-volume customer service role (maintaining 10+ calls per hour)

High School Diploma or GED, required

Compensation Range of

(Depending on experience, skill set, qualifications, and other relevant factors.)