**Description** **Who We Are** Shambaugh & Son L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $1 billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana. Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story. At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry’s highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization. **Job Summary** Shambaugh & Son, LP is looking for a dedicated and detail-oriented National Service ITM Support Specialist to join our team. The ideal candidate will provide comprehensive support to the National Service ITM Account Managers, ensuring efficient scheduling, billing, and dispatch for National Service Sales & Agreements. This role requires proficiency in accounting systems, excellent organizational skills, and the ability to manage reactive service calls effectively. **Essential Duties and Responsibilities** + Provide support to the National Service ITM Account Managers, including scheduling, billing, and dispatch for National Service Sales & Agreements. + Utilize accounting systems to retrieve work order numbers, enter inspection agreements, and run job costs. + Manage and dispatch reactive service calls. + Perform general dispatching duties. + Maintain organized document filing systems. + Process approved quotes and manage them through to completion. + Perform other duties as assigned. **Qualifications** + Proven experience in a similar support role. + Proficiency in accounting systems and software. + Strong organizational and multitasking skills. + Excellent communication and interpersonal skills. + Ability to manage and prioritize multiple tasks effectively. **Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine** **EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process -- it is probably fraudulent.** **As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.** \#shambaugh \#LI-DF \#LI-onsite