Aston Carter is hiring for an Account Coordinator in Lebanon. Apply today!The Account Coordinator is responsible for providing information to both internal and external customers regarding specialty services and products. This role includes answering phones/emails, providing troubleshooting information, reporting and analyzing information, and addressing the overall needs of the customer. Most communication will be via email, with some by phone as well.Responsibilities + Enter customer and market-related information into the CRM (Customer Relationship Management) software, ensuring data is accurate and current. + Establish credit limits, while independently creating credit and debit notes. + Process customer inquiries and prepare offers. + Manage customer forecasts using SAP. + Create and track customer orders, inform customers and sales teams of deviations or issues, request information on requirements, and coordinate specifications with both customers and internal departments. + Stay current regarding new legal requirements and market developments. + Support cross-company opportunities, including selling between pharmaceutical packaging sites, providing information to other production sites, proactively informing other sites about new methodologies or approaches, and sharing knowledge on relevant company procedures. + Maintain a safe, clean, and secure workstation by adhering to company compliance standards, procedures, and regulations. + Promote and implement safety/EHS directives and follow all Standards of Procedure. Essential Skills + 3+ years of experience within customer service, account management, or order processing in a manufacturing or industrial setting + Proficient with Microsoft Office + ERP or SAP experience + Ability to multitask + Superb service-oriented attitude + Team approach/mindset Work Environment + Office environment + Up-to-date and modern + Comfortable and climate-controlled + Business casual dress code + Work hours are Monday to Friday, 1st shift Pay and Benefits The pay range for this position is $26.00 - $27.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lebanon,PA. Application Deadline This position will be accepting applications until Jan 16, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.