account coordinator (hybrid). + pittsburgh , pennsylvania + posted 4 days ago **job details** summary + $41,600 - $46,000 per year + permanent + associate degree + category healthcare support occupations + referenceAB_4647068 job details We are looking for a motivated and detail-oriented Account Coordinator to join our team! This position will provide vital internal support for our field sales team and may involve managing a selection of contractors. The ideal candidate will excel in quality and timely customer support, demonstrating patience and strong problem-solving skills. This is a weekend shift with either Fri-Mon or Sat-Tues 8a-6:30pm schedule. This position has the possibility of going hybrid AFTER 3-6 months of training. If you are looking for excellent benefits with an amazing company now! salary: $41,600 - $46,000 per year shift: First work hours: 8 AM - 6:30 PM education: Associate Responsibilities + Provide internal support for Field Sales of product + Responsible for meeting all agreed upon service metrics (i.e. productivity, exceptions, timelines, quality, and field inventory levels, call quality, phone availability etc.) + Coordinate patient appointments with PSR contractors including fittings, follow-up visits and in-services. Responsible for ensuring time to fit metric is met + Manage the selection of PSR contractors based on availability, activity levels, etc. + Manage field inventory levels. Disperses equipment as needed, determining shipping methods based on cost versus need + Acts as the single point of coordination for inventory and PSR management. + Negotiates with PSR contractors regarding fees for services ensuring the company is paying appropriate expenses + Act as a liaison between internal and external customers + Provide quality and timely customer support for product installations and post installation inquiries. + Assist in obtaining appropriate documentation and patient records pertaining to prescription of and installation of LifeVest + Assist Reimbursement/Intake in obtaining necessary insurance information + May assist and participate in the development and implementation of policies and procedures + Manage customer (internal/external) relationships effectively + Solicits and acts on Field Sales feedback + Support company and department change initiatives The essential functions of this role include: + working in a smoke free environment + working weekends Skills + Decision Making + Scheduling Appointments + Patient Support + Customer Service (3 years of experience is preferred) + Organization + Multi-tasking + Account Management + Microsoft Office Qualifications + Years of experience: 1 year + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. **get in touch** we are here to help you with your questions. TA **tiffany anderson** + +1 716 428 1801 (tel:+1 716 428 1801) + Tiffany.D.Anderson@randstadusa.com