For over 20 years, FirstLight has been serving the communications needs of leading carriers, enterprises, institutions and government agencies throughout the Northeast and mid-Atlantic. It is through this experience that we have developed a full complement of fiber-optic based, high quality, scalable communications solutions specifically designed to support the needs of our customers. We are seeking an Account Development Representative (ADR) to create long-term, trusting relationships with our customers. The ADR’s role is Position Summary: The Account Development Representative (ADR) is expected to oversee a portfolio of assigned customers and actively develop new business opportunities from existing clients. Job requirements include (but are not limited to): + Through regular engagement, cultivate an assigned book of business focused on existing FirstLight customers to establish relationships and identify account expansion opportunities + Develop new business with existing clients and/or identify areas of improvement to meet sales quotas + Forecast and track key account metrics through the CRM system (Salesforce) + Collaborate with Sales and Sales Engineering to identify and grow opportunities within territory + Develop a deep working knowledge of FirstLight’s broad portfolio of products and services and connect client’s business objectives with FirstLight offerings and solutions Job Qualifications & Preferences: + 2+ years of successful sales experience, preferably within an existing install base + B2B sales experience in a telecom, ISP or Cloud environment preferred + BA/BS degree or equivalent + Excellent listening, negotiation and presentation abilities + Strong verbal and written communication skills Personal Attributes: + Customer Focused: Approaching all opportunities through the lenses of the prospect or customer + Strategic: Able to prioritize and manage multiple prospects within territory + Persuasive: Achieves ‘win-win’ positioning, guiding others to change status quo + Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions Benefits and Compensation: + FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements. + Estimated base annual salary is anticipated to be between $55,000-68,000 plus commission. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates. + Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive. About FirstLight + FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. + FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.