We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Kantar’s Profiles division is home to the world’s largest audience network.

With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry leading anti-fraud technology, Kantar’s Profiles Audience Network delivers the most meaningful data with consistency, accuracy, and accountability – all at speed and scale.

Job Details

Kantar Profiles, a leading market research company, is seeking an exceptional Account Director to join our dynamic team in Sydney. With our solid research experience and world-class digital panels and services, we provide valuable data that helps businesses make informed decisions. As pioneers in market research, we are trusted advisors to our clients, delivering market insights that improve their business results. Join our ambitious and innovative company as we continue to grow and excel in the industry.

Job Summary

As an Account Director at Kantar Profiles, you will play a crucial role in developing client growth strategies and plans. You will serve as the primary business contact for existing clients and be responsible for growing our client base, particularly focusing on enterprise clients. Your financial targets, account management skills, and dedication to client happiness will drive your success within our sales team. This role combines sales, account management, and research, offering you an outstanding chance to create a significant impact in the industry.

Role/ Responsibilities

As an Account Director, your responsibilities will include:

Creating and implementing a strategy to attract, retain, and grow a customer base with a strong emphasis on financial success and customer satisfaction.Identifying and pursuing new client segments, fueling the growth of our business and exploring new opportunities within the market.Serving as the face of the business, liaising with clients, and contributing ideas to brainstorming sessions internally and externally.Building and maintaining positive ongoing client relationships.Reporting on successes and identifying areas for improvement.Promoting and presenting Kantar Profiles' products, services, innovations, and developments to address clients' objectives.Providing expertise on our Lightspeed panel, feasibility, and pricing approach to clients, from project managers to CEOs.Collaborating on clients' research briefs to ensure that Kantar Profiles enhances the research design and delivers proposals within agreed timelines.Communicating effectively with clients, understanding their needs, and taking appropriate actions to meet their requirements and objectives.Nurturing and managing account relationships to ensure they remain healthy, productive, and mutually beneficial, with a focus on securing repeat business and achieving revenue targets.Researching viable income streams to support the rapid growth of client demand.

Successful Candidate

To be successful in this role, you should possess the following qualifications:

Proven experience with selling in the market-research industry.Ability to build rapport with client management and maintain strong working relationships, consistently meeting and exceeding client expectations.Proven track record of achieving and exceeding sales goals in collaboration with sales organisations.Strong negotiation skills, capable of mediating discussions and making concessions while accomplishing goals and protecting interests.Excellent communication skills, both oral and written, with meticulous attention to detail and follow-up.Strong time management skills, working efficiently and meeting deadlines.In-depth knowledge of the market research industry, coupled with outstanding presentation and PowerPoint skills.

At Kantar Profiles, we are committed to providing unparalleled innovation, quality, and service. We offer a highly competitive salary and bonus structure that exceeds market expectations. As part of our team, you will have the opportunity to grow and develop your skills, supported by a nurturing and motivating culture. Join us and become a part of shaping the future of the business.

Kantar Profiles is an equal opportunity employer. We value diversity and are committed to creating an inclusive and collaborative environment for all employees.

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Country

Australia

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.