ABOUT THE ROLE AND THE TEAM:

We are a team of 80 Sales Representatives who love sales. We provide extensive training and professional development opportunities for significant career growth. This is not just a sales role—it is a consultative position where you will act as a trusted advisor to vendors. As a leading marketplace in the wedding sector, we are the go-to reference for businesses operating in this industry. This allows us to take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help them grow their business.

RESPONSIBILITIES:

Manage, renew and expand of the assigned client portfolio Training and consulting for clients: provide guidance and support to clients, helping them understand and leverage products/services to meet their business needs. Management of cancellation requests from dissatisfied customers, with the aim of recovering them Recovery of former customers, trying to dig into what the problems were in the previous campaign and find a solution that can better satisfy their needs, with the aim of making them our customers again for the long term

SUCCESSFUL CANDIDATES HAVE:

Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management) Strong commercial acumen and proven negotiation skills Excellent listening and communication abilities Highly results-oriented, determined, and team-driven A strong passion for sales and a proactive approach to feedback and continuous improvement Ability to work in multicultural, structured, and dynamic environments Native-level Italian and fluent English proficiency Excellent ability to organize your agenda and good ability to use Excel