At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
The State Government Sales Account Executive position focuses on the customer life cycle, supporting the growth of State Government accounts. The primary responsibilities include selling to State accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity. This role involves new business development, prospecting, and hunting for new opportunities.Job Responsibilities:
Apply contact lists to call leads and generate sales opportunities.Exceed monthly sales, renewal, and churn target goals.Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities.Sustain monthly call goals as directed. This role focuses on new business development, prospecting, and hunting for new business.Establish and nurture customer relationships to drive sales and expand the customer base.Conduct customer account maintenance following account reviews.Provide account analysis to determine up-sell and renewal offers.Monitor and resolve customer issues.Track individual account activity and results.Perform extensive data entry, system navigation, and utilization.Conduct independent analysis and decision-making related to information.Ensure accuracy and efficiency in data entry.Complete ongoing training to maintain knowledge of products, services, and sales approaches.Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile’s efficiency and quality standards.Achieve efficiency and sales goals based on targeted metrics.Meet or exceed all departmental goals and business objectives.Disburse adjustments and credits as appropriate within established limits and criteria.Education:
Bachelor’s Degree preferred.Work Experience:
4-7 years of experience selling to State Government accounts strongly preferred; at minimum, must have previous Government Sales experience.4-7 years of Business Sales experience required.4-7 years of wireless, telecom, or technical sales experience preferred.Knowledge, Skills, and Abilities:
Strong attention to detail, business analysis, presentation skills, and problem-solving skills required.Additional Requirements:
Must be at least 21 years of age.Legally authorized to work in the United States.T-Mobile is dedicated to creating an inclusive workplace where diversity is valued and respected. We welcome candidates from all backgrounds to join our team and help us drive innovation and success. If you are passionate about sales and have the skills and experience required, we encourage you to apply and become part of our dynamic team.
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.