The Account Executive will provide professional, courteous account management and brokerage services to assigned clients. You have the primary responsibility for account strategy, relationship, and retention. In providing the highest level of support to our producers, clients, carrier representatives, underwriters, business partners, and colleagues you will positively impact customer satisfaction and client retention. In addition, your account management expertise will support the organic growth goals of the organization by maintaining and expanding business, which includes account rounding, cross-selling and the development of new business. **Essential Duties and Responsibilities** + Leads all aspects of client service, marketing, and renewal of the book of business + Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans and services to determine suitability for additional opportunities; assess client risk to ensure not coverage gaps exist + Lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve except when an established claim servicing protocol exists + Manages, organizes, and conducts client meetings in coordination with producer + Assists in the development and execution of client service agreements + Negotiate terms, conditions, and pricing directly with insurance carriers except when centralized placement is the norms + Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions + Develop strong and productive professional relationships with cognizant insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients + Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests + Supports, mentors, and develops more junior account service team members + May travel for client meetings between 25 - 50% of the time. **Work Experience Requirements** + 5 - 7 years of applicable insurance/agency experience + Experience with influencing C-level executives + Exceptional written and verbal communication skills + Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) + Detail-oriented self-starter + Strong leadership, mentoring, and team-building skills + Significant skill in handling competing demands and projects + Excellent organizational skills and ability to prioritize and delegate responsibility **Education Requirements** + Four-year college degree preferred **Licensing or Certification Requirements** + Relevant Insurance licenses per state/regional statutes + Advanced professional designation highly desirable (e.g. AIC, AAI, ARM, CIC, CPCU) **Qualifications** **To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.** Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Up to 25% Required Education: High school or equivalent HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . EEOAA Policy (https://hubinternational.jobs/eeo/) E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.