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Position Summary:

This position is responsible for selling season and partial plan ticket packages, along with group tickets and experiences.  This position will also be responsible for selling single night event suites.  The Connecticut Sun believe in having a strong sales process, a culture of customer service and teamwork, and in the professional development of the individual.  Training and development will be an essential part of the position, as will the achievement of team and individual goals. 

Primary Duties and Responsibilities: includes but not limited to:

Prospecting, active outreach (calls, emails, meetings) qualifying and nurturing ticket plan leads to close, primarily focused on consumer based leadsA commitment to training and development with consistent feedbackDevelopment of relationships with accounts, inclusive of ensuring delivery of benefits associated with the plan purchased and servicing of other client needs.Upsell and cross-sell to existing client baseProspecting, active outreach, and meeting with group prospects for a needs analysis.Development of proposals that could include access to special fan experiences and theme nights, then providing tools for the group leader(s) to make organizing the group as easy as possible.Coordinate game night activities with the groups, with attention to detail on logistics and a commitment to ensuring a great experience.

Secondary Duties and Responsibilities:

Attends off-property events, trade shows and meetingsCommunicate internally to ensure smooth execution for the team and the client.

Minimum Education and Qualifications:

Bachelors’ DegreeOne year of experience in formalizing sales proposalsWorking knowledge of sports and sports teamsIn lieu of a Degree and previously mentioned experience, four years of sales experience with experience in formalizing sales proposals may be considered

Competencies:  Incumbent will master the following competencies while in this position:

Excellent written and verbal communication skillsExcellent organizational and multi-tasking skillsKnowledge of Word, Excel, PowerPoint and Outlook

Training Requirements:

Knowledge of the Ticketmaster system, CRM system and related programs (i.e. Group Manager)Understanding of proper procedures for making sales calls

Physical Demands and Work Environment:

Office work environmentMust be able to sit in front of a computer screen, be on the telephone and stand for extended periods of timeMust be able to lift up to 50 lbs. Some travel may be requiredMust be able to work various shifts and flexible hours, including nights, weekends and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

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Work Shift:

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.