Account Executive
C.H. Robinson
C.H. Robinson is seeking for an Account Executive to play a key role in expanding and nurturing customer relationships, maximizing business opportunities, and contributing to revenue growth. This position involves building strong client connections, understanding customer needs, and collaborating with internal teams to deliver exceptional service. The ideal candidate is proactive, solutions-oriented, and experienced in logistics or sales.
“At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.”
**Responsibilities:**
+ **Responsibilities:**
+ Establish professional relationships with key personnel in assigned customer accounts
+ Maintain and update customer profile including customer contract, rate file, contact list, SOP, OM
+ database update
+ Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for service improvements, retain and grow the business by presenting strategic solutions to the customer
+ Stay informed of changes within the customers’ business, industry and sector through regular customer communication; applies that knowledge to identify new opportunities
+ Use effective negotiation and sales strategies in discussing pricing and selling solutions with the customer
**Required Qualifications:**
+ Bachelor’s degree or equivalent
+ Minimum 2 years working experiences in freight forwarding/logistics industry
**Preferred Qualifications:**
+ Good written and verbal communication skills
+ Strong customer service skills, patient and proactive to build relationship with customers
+ Good problem-solving skills and organizational skills and attention to details
+ Proficient in MS Office including Word, Excel, Outlook, and PowerPoint
+ Excellent communication & presentation skills in both English and Chinese (including Cantonese )
+ Immediate available is highly preferred.
**Equal Opportunity and Affirmative Action Employer**
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
**Your Health, Wealth and Self**
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide additional company benefits plan that matter to you most, including life and medical insurance/ Critical illness, accident death and disability Insurance, Paid time off (PTO), Paid Sick Leave, Holiday Allowance and among others, the opportunity to prosper in a Fortune 500 company.
**Why Do You Belong at C.H. Robinson?**
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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