C.H. Robinson is looking to fill a Global Forwarding Account Executive role. In this role you will manage a portfolio of small-sized accounts within the office or broader C.H. Robinson portfolio of business. In addition, you will also support the team with driving communication for all new network customer opportunities. As a primary point of contact for our customers, you'll ensure timely delivery, troubleshoot problems, and proactively seek enhancements while harnessing C.H. Robinson's expertise to expand and retain the customer base. If you're somebody with strategic insight and a passion for customer-centric service, this unique role is your calling. Ready to make your mark? Apply today and become part of our team. 

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 2 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 3 days a week, this role strikes the perfect balance between teamwork and autonomy. 

DUTIES AND RESPONSIBILITIES  

The duties and responsibilities of this position consists of, but are not limited to, the following:  

Build credible and personalized relationships at multiple levels across functional departments within the customer supply chain  

Leverage network subject matter experts (SMEs) to collaborate on the solution and pipeline development of product, mode, or service line opportunities  

Conduct regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the business  

Proactively manage customer pricing strategy by leveraging internal tech, tools, and SMEs  

Expand market share by driving a qualification process with an active opportunity pipeline within a Customer Relationships Management (CRM) tool  

Provide customers with timely and relevant updates on the market and C.H. Robinson 

Act as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources  

Ensure customer performance expectations are met by collaborating with internal partners to identify and resolve issues in a timely manner 

Review internal dashboards, financial results, volume, and service performance reports to create efficiencies and drive continuous improvement      

Adopt and apply new tools and processes that improve overall workflow  

QUALIFICATIONS  

Required:  

High School Diploma or GED   

Ability to travel 25-30%  

Minimum 2 years of global forwarding operations experience

Preferred:  

Bachelor’s Degree from an accredited college or university   

Passion for sales and building customer relationships  

Attention to detail and strong analytical skills  

Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others    

Ability to define, develop and document business processes and procedures   

Driven, enthusiastic, persistent, confident, highly motivated and results focused   

Values a diverse and inclusive work environment  

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.