As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk in Bloomington,MN. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Primarily responsible for leading talent development and driving growth across the Account Executive team. Accountable to the Resident Managing Director to deliver retention and rollover goals for the office as well as new business from the Account Executive Local Practice. This responsibility may extend beyond direct Account Executive reporting. By driving individual goal achievement, the Account Executive Leader helps the office and U.S. Retail organization attain aggregate business goals. Job Responsibilities: Supports Account Executives (AE) effective alignment with the Aon Leadership model and its pillars of Client Value, Unmatched Teams, Innovation, Results and Values. Ensures that every Account Executive has a plan to grow their book of business. Helps Account Executives establish clear roles, responsibilities and performance expectations for their client service teams. Monitors client satisfaction, particularly through Client Promise Survey feedback. Monitors teams’ performance and suggests changes in AE assignments and the composition of service teams as appropriate. Orchestrates succession planning on key clients and Account Executives. Leads Account Executive recruiting and talent pipeline for assigned area. Works with RMD to ensure that each client has an AE assigned (vs. a non-AE in the role). Educates Account Executives directly and by assisting with training plans in client management, risk management, insurer interface and Aon resources, processes and tools (including, but not limited to GRIP, Client Promise, Knowledge Exchange, Aon Value Exchange, Time Tracking, Salesforce.com, Jeopardy Reporting and ORBIT). Helps Account Executives marshal appropriate resources to support retention and sales efforts and to assist clients in unusual circumstances such as large claims, etc. Helps resolve internal issues with geographies, practices, Aon Client Services (ACS), and other groups or people as needed. Drives and monitors the implementation of the entire Client Promise Ensures adherence to Client Promise Methodology, particularly the key elements of the renewal process. Ensures Account Executives consistently adhere to the Client Promise Standards for key tasks and deliverables to clients, including Client Promise Plans, Client Promise Review/Stewardships, Renewal Strategy Meetings and Renewal Proposals. Assists Account Executives with strategy and negotiation of client fees, ensuring Aon’s value is clearly communicated as the driver of fee-setting. Teaming with Sales & Marketing, drives Account Executive efforts on new and penetration sales, including collaboration with originators. Raises Account Executive awareness of and skills to introduce all of Aon’s products, services and specialty expertise. Coaches the Discovery Process of Client Promise to ensure each client's needs are identified and a strong Client Promise Plan is delivered to help clients achieve their goals and objectives. Serves as a resource of industry, product or market area expertise to internal and external clients. Working with the Resident Managing Director, leads critical best practice client management efforts including Strategic Account Reviews, Fee Discipline and Client Return to Profitability Planning. Focuses on client impacting activities while partnering with others for assistance with internal processes. Required Experience: Required to have at least 10 years of appropriate insurance experience, coupled with managerial ability. Strong project and account team management experience, along with strong negotiation skills. In-depth working knowledge of the insurance business and the assigned clients’ needs as well as all major lines of business. Proficiency in PC office products such as Word, Excel. PowerPoint, and outlook is required. Preferred Licenses and/or Designations: Broker License CPCU, CIC or ARM How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $219,500-$313,600 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plans in addition to base salary. The amount of any incentives varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2552854