Account Executive (Liaison, Hospice, SNF) - HomeCare
Clinical Laboratory Partners
Work whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as an Account ExecutiveBasic Purpose of the PositionResponsible for identifying and executing strategies designed to achieveexceed agency targets in assigned channel to ensure that program meets the needs of referral sourcesIn general most of the time will be spent in the following activities Identifies opportunities and leads strategy development of new andor enhanced business opportunities resulting in meetingexceeding sales targets and furthering assigned customer relationships to result in profitable outcomes Profiles referral sources to maximize opportunities and identify key home care needs using customer relationship management software Maintains ongoing contact with key management staff in other business units as it relates achieving business growth targets Maintainsgrows business relationships in assigned channel that results in growth in profitable business opportunities for winwin outcomes cross selling full portfolio of services offered with effective results and value based interactions to meet andor exceed measurable outcomes Utilizes customer relationship management software for documentation of sales activities and analysis of customer utilization data to plan strategic account interactions Participates in implementation of clinical initiatives or pilot projects within assigned channel Participates in learning opportunities that develop and enhance product knowledge of programs and services including business development meetings sales training shadowing coaching etc Analyzes data and reports to identify trends in customer referraladmission patterns as well as potential growth opportunities within accounts Incorporates sales model account management sales training and customer relationship management tools when planning for and meeting with all assigned referral sources Participates in communication huddles coaching sessions and givingreceiving feedback with BD management Intake staff and peers Develops annual account plans reviews account plans throughout the year to monitor progress against goal and the execution of account strategies Updates plans as needed Participates in and leads as appropriate ongoing communication with central and regional intake teams Participates in special projects and performs other related duties as required Conducts educational presentations serves on external committees and makes one on one referral development calls to hospitals physicians ECFs ALFs and community agencies Conducts Physician education regarding regulatory and compliance requirements Conducts competitor analysis at regular intervals and identifies emerging trends Expert in the ACO arena an able to form collaborative relationships Ability to organize community outreach and physician events Ability to organize and execute against sales blitzes Promotes excellence in customer service through feedback and excellent issue resolution practice both internally and externallyWork whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as an Account ExecutiveBasic Purpose of the PositionResponsible for identifying and executing strategies designed to achieveexceed agency targets in assigned channel to ensure that program meets the needs of referral sourcesIn general most of the time will be spent in the following activities Identifies opportunities and leads strategy development of new andor enhanced business opportunities resulting in meetingexceeding sales targets and furthering assigned customer relationships to result in profitable outcomes Profiles referral sources to maximize opportunities and identify key home care needs using customer relationship management software Maintains ongoing contact with key management staff in other business units as it relates achieving business growth targets Maintainsgrows business relationships in assigned channel that results in growth in profitable business opportunities for winwin outcomes cross selling full portfolio of services offered with effective results and value based interactions to meet andor exceed measurable outcomes Utilizes customer relationship management software for documentation of sales activities and analysis of customer utilization data to plan strategic account interactions Participates in implementation of clinical initiatives or pilot projects within assigned channel Participates in learning opportunities that develop and enhance product knowledge of programs and services including business development meetings sales training shadowing coaching etc Analyzes data and reports to identify trends in customer referraladmission patterns as well as potential growth opportunities within accounts Incorporates sales model account management sales training and customer relationship management tools when planning for and meeting with all assigned referral sources Participates in communication huddles coaching sessions and givingreceiving feedback with BD management Intake staff and peers Develops annual account plans reviews account plans throughout the year to monitor progress against goal and the execution of account strategies Updates plans as needed Participates in and leads as appropriate ongoing communication with central and regional intake teams Participates in special projects and performs other related duties as required Conducts educational presentations serves on external committees and makes one on one referral development calls to hospitals physicians ECFs ALFs and community agencies Conducts Physician education regarding regulatory and compliance requirements Conducts competitor analysis at regular intervals and identifies emerging trends Expert in the ACO arena an able to form collaborative relationships Ability to organize community outreach and physician events Ability to organize and execute against sales blitzes Promotes excellence in customer service through feedback and excellent issue resolution practice both internally and externallyEducation BA BS or previous marketing experienceExperience Three years experience in marketing clinical liaison or network account management Home care experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducation BA BS or previous marketing experienceExperience Three years experience in marketing clinical liaison or network account management Home care experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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