Account Executive SSRM, MX NSR
Amazon.com
The objective of an Account Executive Self-Service Registration-Managed (SSR-M) representative is to reach out to Selling Partners (SPs) from a selected Lead Pool, from the MX Marketplace, to support SPs on the process of adoption and re-adoption of key Amazon Marketplace Programs (e.g., Fulfilled by Amazon (Prime), External Fulfillment, Advertising, Brand Tools, Promotions) resulting in bettering Seller Experience (SX) of reached out SPs and improving Customer Experience (CX) through improved selection offering, quality and lead-times. SSR-M representatives are evaluated by: (1) the number of launches and engagements within the year (from the selected Lead Pool); (2) the conversion percentage to adopted/re-adopted Amazon Marketplace Programs; and (3) quality score on SP anecdotes from support provided.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
Key job responsibilities
Identify, prospect and help high-potential SPs to troubleshoot launch blockers and adopt programs that will help them improve his performance at marketplace.
Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets
Be a business partner for merchants, providing them with data-driven insights and advice on adopting programs that will help to optimize their success on Amazon.
Post acquisition, you will build success cases together with those accounts by providing business insights, training and identifying business opportunities and executing a growth strategy.
Enable merchants to learn and master Amazon's tools and systems to become self-sufficient in managing their catalog, inventory and performance efficiently to required standards
Track business development results, analyze, interpret reports and information for your portfolio
Prioritize your time optimally to achieve your targets in a KPI-driven environment.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
Key job responsibilities
Identify, prospect and help high-potential SPs to troubleshoot launch blockers and adopt programs that will help them improve his performance at marketplace.
Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets
Be a business partner for merchants, providing them with data-driven insights and advice on adopting programs that will help to optimize their success on Amazon.
Post acquisition, you will build success cases together with those accounts by providing business insights, training and identifying business opportunities and executing a growth strategy.
Enable merchants to learn and master Amazon's tools and systems to become self-sufficient in managing their catalog, inventory and performance efficiently to required standards
Track business development results, analyze, interpret reports and information for your portfolio
Prioritize your time optimally to achieve your targets in a KPI-driven environment.
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