Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Account Management Excellence Analyst - RemoteJob Description

The Account Management Excellence Analyst is responsible for providing initiative coordination, research and analysis, and support for account management. This position is responsible for supporting complex initiatives, guiding training development, creating communications and providing direction on process improvement. This position is also responsible for collaborating with stakeholders across Prime to deliver business solutions to support Prime’s account management strategic objectives.

Responsibilities

Conduct research and analysis on business process and performanceSupport, implement, and manage strategic and process improvement initiatives to achieve account management goalsRepresent client-facing account teams as a subject matter expert in the development of business requirements for process change and/or project managementOngoing support of best practices for SharePoint-based Client Portal and other tools, client-facing meetings, and quarterly engagement approachSupport evaluation, development and maintenance of rules of engagement, policies, procedures/processes and tools through an account management playbook to improve standard practicesAssist with client strategic planning processesTimely management of training and communication plans for all activitiesOther duties as assigned

Education & Experience

Bachelor’s degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required2 years of related work experience in healthcare or insuranceMust be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

Knowledge of best practice project methodologies in leveraging partnerships with business and technology project management officesExperienced at meeting facilitation, conflict management, and consensus buildingStrong verbal and written communication skills, including previous experience giving presentationsCapable of handling multiple projects simultaneously and ability to work under pressure with strict timelines

Preferred Qualifications

Pharmacy Benefit Plan (PBM) or healthcare industry experienceKnowledge of Enterprise intake, prioritization, and project execution processesProficient in Microsoft Word, Excel and Power Point with working knowledge of SharePoint

Physical Demands

Constantly required to sit, use hands to handle or feel, talk and hearFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, and crouchOccasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusEvery employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.