Account Manager, Diagnostics
OraSure Technologies, Inc.
The OraSure family of companies empowers the global community to improve health and wellness by providing access to accurate, essential information. Our ability to positively affect change is powered by the innovative tools, services and diagnostics we deliver to the market.
Together with its wholly owned subsidiaries, DNA Genotek, Diversigen, and Novosanis, the OraSure family of companies provides its customers with end-to-end solutions that encompass tools, services, and diagnostics. Our teams play a role in empowering people to discover healthier lives by creating effortless tests, collection kits, and services.
It’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.
Overview Here at the OraSure family of companies our innovative sampling tools, services and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, cutting-edge services and analytics, rapid diagnostics for infectious disease, and tests for substance abuse.
Develop relationships with end-users, key opinion leaders, market influencers, and distribution sales professionals in assigned geographical territory and conduct sales calls to all decision makers in applicable marketsSnapshot of Responsibilities: Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demandsProspect new customers within a prescribed territoryMarket/promote products within the assigned territory to meet or exceed sales quota and account closure goals.Support and train new customers, assist with validations as requiredSupport and manage appropriate distribution partners to held drive demand for OraSure products with their end customersPrepare and present business reviews for all key customers as defined by your Sales ManagerFollow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accountsProvide customer support as neededIntroduce new OraSure products/services when applicableWork cooperatively and synergistically with team members and across business unitsAnnual/daily revenue forecasting as required by Sales ManagerDaily utilization of SFDC to enter customer contact information, leads, and pipeline managementResponsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing businessEnsuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territoryProvide sales management with accurate forecasts, business plans and territory reportsGathering competitor intelligence, researching customer baseScheduling appointments and associated business travelMeet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activitiesProduct demonstration and instruction in assigned territoryAttending trade shows and conferences, as directed by Sales DirectorPrompt follow-up to customer inquiries, by phone, email or written correspondenceUse of OraSure’s Customer Relationship Management SFDC) program on a daily basisFace to face and virtual client appointments, presentations to decision makers, in-service demonstration for staffProvide outstanding customer service to both new and existing customers. Proactively identify customer issues and assist in their resolutionTimely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentationPerforms job duties and tasks in compliance with OraSure Technologies’ standards and specifications.Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications.Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.What you bring:Ability to present OraSure products successfully generating incremental sales and closing new businessAbility to assess and prioritize OraSure opportunities within assigned territory and successfully close businessKnowledge in formulating, writing and following a business plan for assigned territorySelf-motivation, initiative and time management skillsExcellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as neededProficient in Microsoft Office Suite or similar technology platformsAbility to prepare or respond to a request for proposalDemonstrated product knowledgeKnowledge of (or ability to learn) the competitive marketplaceBachelors degree required5+ years of sales experienceFamiliarity with the diagnostics marketplaceRequirements of the role: Operate company provided business tools (laptop, phone, etc.)Willing to travel up to 25%-75%%, depending upon territory The OraSure family of companies encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong. What we have to offer:- Tiered Medical PPO, EPO, Vision and Dental coverage - Disability and Life Insurance Benefits - Generous 401K plan and company-matching contributions - Highly competitive paid time-off - Maternity Leave and Parental Leave Coverage - Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired - Employee Assistance Program - Employee Service Recognition - Job-related Training Programs - Ability to participate in Teams, Committees, Events and Clubs - Depending on the role you may be eligible to work in a hybrid environment or fully remotely - Free Onsite Parking
Please note, the above applies to full-time permanent positions.
Culture, People & Community
The OraSure family of companies recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and the OraSure family of companies employees.
- LIVE IT Committee – committed to creating an environment that embodies our values - All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and mentorship program - Wellness Committee empowers colleagues to make critical decisions to improve and protect health - Sustainability Committee aims to minimize impact on the environment - Social Committee who organize and run events for both remote and onsite employees, to create connection and community
At the OraSure family of companies, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law with regard to any employment practices.
The OraSure family of companies aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, the OraSure family of companies and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Rebecca Zeleney at rebecca.zeleney@dnagenotek.com. The OraSure family of companies will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
Together with its wholly owned subsidiaries, DNA Genotek, Diversigen, and Novosanis, the OraSure family of companies provides its customers with end-to-end solutions that encompass tools, services, and diagnostics. Our teams play a role in empowering people to discover healthier lives by creating effortless tests, collection kits, and services.
It’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.
Overview Here at the OraSure family of companies our innovative sampling tools, services and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, cutting-edge services and analytics, rapid diagnostics for infectious disease, and tests for substance abuse.
Develop relationships with end-users, key opinion leaders, market influencers, and distribution sales professionals in assigned geographical territory and conduct sales calls to all decision makers in applicable marketsSnapshot of Responsibilities: Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demandsProspect new customers within a prescribed territoryMarket/promote products within the assigned territory to meet or exceed sales quota and account closure goals.Support and train new customers, assist with validations as requiredSupport and manage appropriate distribution partners to held drive demand for OraSure products with their end customersPrepare and present business reviews for all key customers as defined by your Sales ManagerFollow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accountsProvide customer support as neededIntroduce new OraSure products/services when applicableWork cooperatively and synergistically with team members and across business unitsAnnual/daily revenue forecasting as required by Sales ManagerDaily utilization of SFDC to enter customer contact information, leads, and pipeline managementResponsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing businessEnsuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territoryProvide sales management with accurate forecasts, business plans and territory reportsGathering competitor intelligence, researching customer baseScheduling appointments and associated business travelMeet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activitiesProduct demonstration and instruction in assigned territoryAttending trade shows and conferences, as directed by Sales DirectorPrompt follow-up to customer inquiries, by phone, email or written correspondenceUse of OraSure’s Customer Relationship Management SFDC) program on a daily basisFace to face and virtual client appointments, presentations to decision makers, in-service demonstration for staffProvide outstanding customer service to both new and existing customers. Proactively identify customer issues and assist in their resolutionTimely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentationPerforms job duties and tasks in compliance with OraSure Technologies’ standards and specifications.Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications.Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.What you bring:Ability to present OraSure products successfully generating incremental sales and closing new businessAbility to assess and prioritize OraSure opportunities within assigned territory and successfully close businessKnowledge in formulating, writing and following a business plan for assigned territorySelf-motivation, initiative and time management skillsExcellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as neededProficient in Microsoft Office Suite or similar technology platformsAbility to prepare or respond to a request for proposalDemonstrated product knowledgeKnowledge of (or ability to learn) the competitive marketplaceBachelors degree required5+ years of sales experienceFamiliarity with the diagnostics marketplaceRequirements of the role: Operate company provided business tools (laptop, phone, etc.)Willing to travel up to 25%-75%%, depending upon territory The OraSure family of companies encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong. What we have to offer:- Tiered Medical PPO, EPO, Vision and Dental coverage - Disability and Life Insurance Benefits - Generous 401K plan and company-matching contributions - Highly competitive paid time-off - Maternity Leave and Parental Leave Coverage - Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired - Employee Assistance Program - Employee Service Recognition - Job-related Training Programs - Ability to participate in Teams, Committees, Events and Clubs - Depending on the role you may be eligible to work in a hybrid environment or fully remotely - Free Onsite Parking
Please note, the above applies to full-time permanent positions.
Culture, People & Community
The OraSure family of companies recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and the OraSure family of companies employees.
- LIVE IT Committee – committed to creating an environment that embodies our values - All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and mentorship program - Wellness Committee empowers colleagues to make critical decisions to improve and protect health - Sustainability Committee aims to minimize impact on the environment - Social Committee who organize and run events for both remote and onsite employees, to create connection and community
At the OraSure family of companies, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law with regard to any employment practices.
The OraSure family of companies aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, the OraSure family of companies and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Rebecca Zeleney at rebecca.zeleney@dnagenotek.com. The OraSure family of companies will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
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