Account Manager, Industrial Solutions – North West Region

LOCATION: North West US Region, Home based

REPORTS TO: Sr. Director, Industrial Solutions US/Canada

Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

We bring the potential of people, nature and technology together to make life better.

That’s our purpose. We are all IN to make life better!

Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality and sustainability. Unlocking the potential of people, nature and technology to make life better is what drives us in every aspect of our business.

If you are interested in making life better, we are all IN to learn more about you! A bit about what you can expect from the employee experience at Ingredion:

The chance to make a difference

No matter where you work in the company, you’ll have an opportunity to make life better… for our colleagues, customers, communities, and the world.

Passionate people, motivated to excel

Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.

A warm, welcoming environment

At Ingredion, everyone belongs! We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.

A place where you can grow personally and professionally

We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.

An environment that enables innovation and collaboration

We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

The Account Manager, Industrial Solutions will be responsible for delivering planned volume and pricing for a specific customer base. They will support the strategic goals of the Industrial Sales Team by maintaining existing relationships and maximizing profitability of the customer base. They will also develop and manage new business opportunities while selling high value added ingredients to both current and new customers.

Core Responsibilities:

· Management of Sales Territory – Organize sales territory and customer account coverage according to Ingredion’s requirements. Make scheduled sales contact with regular and perspective customers to cultivate and maintain relationships with various buying influences within customers’ organizations. Independently manage time, territory, account management and decision making that support both the regional and national account programs as well as our overall strategy. Organize a sales operating strategy which includes the identification of business opportunities and variables effecting customers and markets.

· Direct Customer Sales – Actively identify and contact appropriate customer targets in the assigned territory; monitor and direct the effective use of technical, marketing and other company resources throughout the customer sales cycle; close customer transactions in an efficient and professional manner. Understand thoroughly corn market factors to construct and present to customers a contract that is either firm priced or grain related.

· Strategic Support – Contribute to and support the strategic business plan and adjust tactical sales plans to developing market conditions. Actively support National Account Managers to provide coverage and information as necessary to support business objectives. Maximize market position and profitability on both value added and core product lines.

· Communication – Establish and maintain inter-departmental communication and relationships. Provide appropriate support and timely feedback to all participating departments to maximize attainment of company objectives. Communicate with Customer Service and Operations to ensure their knowledge of customer needs.

· Problem Solving – Analyze complex business situations and problems and direct successful solutions. Engage in functional problem solving with internal and external customers regarding issues and the opportunities for issue resolution.

· Reporting – Develop, maintain, and coordinate an information system on customers, regional markets and prospects. Regularly disseminate this information (including spreadsheets and word-processing documents) to appropriate internal groups.

· Contract Negotiations – Negotiate annual contracts with customers and manage the development, accuracy and delivery of those contracts.

· Customer Relations – Coordinate customer and company needs with internal departments to maximize sales and profitability. Provide immediate analysis of customer issues and employ problem solving intervention tactics to obtain successful solutions and total customer satisfaction. Responsible for all sales and business activities for certain key regional accounts with multi plant locations outside of assigned territory.

· Communication - Develop and maintain effective channels of communication with the field sales group in order to better communicate all issues related to pricing, market trends, sales initiatives, technical requirements, new product development applications and overall market direction. Understand the competitive landscape, monitor competitive developments and activities of competitors in the marketplace. Maintain communication with customer service and credit to assure both customer needs and contract obligations are being met. Communicate with demand planning team for timely and accurate forecasting. Effectively communicate this information to management and sales team members.

Qualified candidates will have:

· Bachelor’s degree in chemistry or related science or equivalent work related experience in an industrial environment.

· Superior knowledge of the paper industry including competitors, their products and the markets they serve.

· Knowledge of the corrugating/packaging industry is an asset.

· Demonstrated ability to manage day-to-day activity of National Account locations where the contract has been negotiated outside the assigned territory. Demonstrated ability to independently manage time and territory,

· Demonstrated ability to assume a macro approach to sales within assigned territory by utilizing Ingredion’s global resources.

· Demonstrated ability to coordinate many complex activities/projects simultaneously as well as closing the sale.

· Demonstrated strong written and verbal communication skills with proven proficiency in disseminating information in a timely and accurate manner.

· Demonstrated knowledge and use of PC’s, proficient level of experience with spreadsheet and word processing tools.

· Must travel up to 50%.

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.