Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. Primary Purpose of this Job The primary purpose of this job is to manage the on-going working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion. Essential Functions (other duties may be assigned) + Enter, book, audit, acknowledge, amend and log quotes and orders. + Manage backlog and report status to customers. + Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.). + Manage and leverage customer relationships to maintain and grow. + Handle account / invoice discrepancies and complaints. + Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.). + Track shipments / provide shipping documents to customers. + Manage long and short-term agreements + Support customer meetings/reviews + Work directly with customers to improve customer scorecards + Actively engages in Continuous Improvement projects