Description

Account Manager – Equitable Building Decarbonization Concierge 

Location: Los Angeles County (must live in LA County; LA Gateway Cities)

Ready to make a difference?  

 

Imagine being at the forefront of a transformative initiative that not only saves energy but also uplifts entire communities. As a key player in this program, you’ll have the opportunity to: 

 

Drive Positive Change: You’ll be directly involved in installing state-of-the-art, energy-efficient appliances and implementing crucial energy-saving measures. Your efforts will make a tangible difference in the lives of low-income households, helping them reduce energy costs and improve their quality of life. 

Collaborate with Community Leaders: You’ll work alongside community-based organizations (CBOs) to ensure that outreach, education, and support are culturally appropriate and impactful. This collaboration will help build trust and foster strong community relationships. 

Lead in Decarbonization: You’ll bring your expertise in decarbonizing single-family homes, multifamily buildings, and manufactured housing to the table. Your knowledge will be pivotal in reducing carbon footprints and promoting sustainable living practices. 

Be a Catalyst for Innovation: This role is not just about following a plan—it’s about innovating and finding new ways to enhance energy efficiency and sustainability. You’ll be at the cutting edge of environmental technology and practices. 

Transform Lives and Communities: Beyond the technical aspects, your work will have a profound social impact. You’ll be helping under resourced communities thrive by providing them with the tools and knowledge to create a more sustainable future. 

 

Why you will love working here:  

 

Quality of life: Flexible workplace arrangements, work-life balance  

Investment of the community: Donation matching, volunteer opportunities  

Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  

And many, many more (Ask your recruiter for more details!)  

 

 

What you will be doing:  

Act as the primary liaison between program participants and ICF. 

Collect and manage all project installation reports and documentation. 

Coordinate scheduling and updates with participants. 

Provide individualized support to each household, ensuring clear communication and coordination. 

Work closely with trade allies to manage installation and QA/QC processes. 

Manage incentive layering coordination and follow-up surveys. 

Engage with participants for ongoing program support, including maintenance and tenant protection issues. 

 

What we need you to have (minimum qualifications): 

Bachelor’s Degree with 2+ years of experience in equipment or technology sales, engineering, and/or energy efficiency OR 

6+ years’ experience in equipment or technology sales, engineering, and/or energy efficiency 

Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check 

 

What we would like you to have:   

Strong project management skills. 

Excellent communication and interpersonal abilities. 

Experience in coordinating with multiple stakeholders. 

Knowledge of QA/QC processes and permit inspections. 

Ability to manage documentation and reporting efficiently. 

Commitment to providing high-quality customer service. 

#EBD9 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$65,820.00 - $111,894.00

California Remote Office (CA99)