Account Manager Product Sales
Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Account Manager Product Sales for the facility in Novi, MI.
Daifuku Automotive America Corporation promotes and supports both individual and team success by providing opportunities to expand your skills and build on your capabilities. As an Equal Opportunity Employer, we are committed to a culturally rich workforce and proud of our diversity in background, experience and origin. Safety is part of our core values; we stress the importance to our employees by enforcing 5S and daily safety audits.
Daifuku Benefits
Medical, Dental, and Vision available day one Optional Critical Illness and Accident InsuranceFSA/ HSACompany provided life and disability plans401K: Fidelity7 Paid sick days (prorated according to start date)13 paid vacation days (prorated according to start date)11 paid holidaysYearly performance bonusesPPE Reimbursement ResponsibilitiesThis position reports directly to the Manager of Product Sales. The Product Sales Account Manager is responsible for selling and supporting the firm’s complete product and service offerings to an assigned set of named accounts and distributors. Focusing on customers with high-value, strategic growth opportunity, the Account Manager’s most important customer interactions are face-to-face meetings.
Other responsibilities
Manages distributor and direct client accounts to increase sales, maintain high profitability and increase awareness of Company goods and servicesPenetrates assigned accounts by:Selling new or additional products or services to current buyers; and/orFinding additional buyers within the existing customer location; and/orSelling to additional customer locationsSells the firm’s complete offering of products and servicesLeads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by managementDevelops customer account plans for strategic clients that services relevant customer needs, prioritizes selling opportunities and establishes actionable plans for successProactively manages customers’ satisfaction by anticipating potential service problems, and monitoring overall order progressOther duties as assigned Qualifications Knowledge of material handling competition and the material handling marketKnowledge of principles and processes for providing customer services (includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction)Multi-Tasking - Managing through multiple tasks/demands at one timeTime Management - Managing one's own time and the time of othersService Orientation - Actively looking for ways to help peopleCritical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsJudgment and Decision Making - Evaluating the relative costs/benefits of potential actions to determine the most appropriate choiceMonitoring - Assessing performance of organizations, to make improvements or take corrective actionVerbal and Written Expression and Recognition - The ability to listen to, understand and communicate information and ideas presented through spoken or written words and sentencesInformation Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)Problem Sensitivity - The ability to recognizing when something is wrong or is likely to go wrongTravel when necessary including outside travel to customers’ premises (this can be auto or air travel)Overtime if necessaryWalking in manufacturing facilities and possibly climbing laddersAbove average communication skills are requiredThis position includes periods of telephone-intensive work and may require sitting for long periods of time.Normal working conditions include: remaining stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; inspect documents; communicate with others through talking/hearing; read/identify/assess forms and correspondence.Education and Experience
Four year college degree from an accredited institutionMinimum six years of sales experience in a business-to-business, large/strategic customer segment; or a record of achievement in the Account Manager position.PC proficiencyProficiency in reading and understanding engineered drawingsAutoCAD experience desirable
Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.
Daifuku is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition.
If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email amus-hr@daifukuna.com.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail amus-hr@daifukuna.com.
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