General Description:  Manages Employee Benefits insurance accounts and serves as their day-to-day contact.

Responsibilities: include the following. Other duties may be assigned.

Act as the primary contact between clients and insurance carriers. Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform. Set up new group insurance contracts for existing clients or new clients. Manage the renewal process including the preparation of appropriate contractual changes. Develop alternative strategies, plan modeling and cost reduction opportunities.Champion client cross-selling initiatives and develop customer accounts.Regular client contact and in-person attendance at client meetings as needed.Conduct on-site meetings to communicate or administer benefit plans.May be responsible for the marketing and placement of new benefit products.Prepare client application for reviewDetermine most appropriate carriers Analyze and compare carrier quotes and coverage offeringsMake recommendations to clients  

·        Process all policy changes, endorsements and other requests as needed.

Resolution support and oversight for client issues such as contract clarifications and billing.Maintain a high degree of accuracy in agency management systems.

·        Special projects as needed.

Knowledge, Skills and Abilities:

·        2+ years experience in employee benefits industry or related marketplace. Brokerage environment and bachelor’s degree preferred.

·        Accident & Health license is required or ability to obtain within three months from date of hire.

·        Ability to creatively and proactively problem-solve.

·        Ability to stay organized and focused in a busy environment.

·        Personable and credible.

·        Professional and dependable.

Ability to work in a fast-paced, team environment with minimal instruction. Keep informed about industry information, technology and trends.

·        Detailed understanding of all types of health and ancillary benefit plan designs and claim procedures.

·        Basic understanding of full and partially insured.

·        Experienced in Microsoft Office products including Word, Excel and PowerPoint.

·        Strong analytical skills capable of using and interpreting benefit related facts and figures