Account Manager – Security Operations

 

Why Securitas?
Growth is not just a possibility here—it’s a guarantee for those who show dedication, drive, and uphold our core values. We are seeking an Account Manager ready to lead, manage key projects, and ensure top-tier security service delivery at our client site in Lima, Ohio.

If you are ready to take on this challenging and rewarding role in a performance-driven culture of purpose, execution, and belonging, we want to hear from you.

Compensation and Benefits:
Securitas offers a starting salary of $56,160, in addition to a full benefits package that includes:

401(k) Retirement Plan Employer-Provided Medical Insurance Dental & Vision Coverage Company-Paid Life Insurance Optional Voluntary Life and Disability Insurance Paid Time Off (PTO) for Vacation and Sick Leave 10 accrued vacation days, 4 floating holidays, and 6 sick days

Responsibilities:

Manage daily Security Officer staffing requirements across six posts, ensuring coverage in manufacturing areas, truck gates, lobby areas, dispatch office, and alarm panel operations. Respond to after-hours call-offs and ensure operational continuity. Oversee scheduling, payroll, and staffing logistics to meet operational needs.

Team Leadership & Training:

Lead and mentor a team of security officers and shift supervisors, ensuring continuous training and development. Conduct regular briefings and ensure all staff are aligned with site requirements and client expectations.

Client Relations & Policy Management:

Serve as the primary point of contact for the Client, ensuring seamless communication and collaboration. Regularly update post orders to reflect site requirements and best practices. Address client security concerns promptly and effectively to maintain satisfaction.

Incident Management & Emergency Response:

Oversee dispatch operations and monitor alarm panels to manage and respond to incidents. Coordinate emergency responses and incident reporting in compliance with company and client standards.

Compliance & Quality Control:

Ensure all security operations align with company policies, client expectations, and industry regulations. Conduct routine quality assurance inspections and operational audits.

Qualifications & Experience:

Minimum of 3 years in a management role overseeing large-scale security operations. Valid driver certification. Availability to manage after-hours operational needs. Experience in leadership roles such as Operations Manager or Site Supervisor preferred. Strong organizational, interpersonal, and problem-solving skills.

Ready to Make an Impact?
If you’re a driven leader with a passion for security operations management and client service, we want to hear from you. Join Securitas and be part of a team that celebrates your career growth and success.

Securitas values diversity, equity, inclusion, and belonging. We are proud to be an equal-opportunity employer, welcoming applicants regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

 

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