Livermore, CA, 94551, USA
16 days ago
Account Manager
Job Description WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in a broad array of end products, manufacturing systems, and industries serving primarily the semi-conductor industry. We provide our customers with advanced material, component, system, and manufacturing solutions. Please visit www.ferrotec.com for a list of office locations. HOW YOU MAKE AN IMPACT Primary responsibility is to manage the customer / supplier relationship with one or more key accounts to achieve optimum cooperation and goodwill between the companies. Substantial relationship building and team building abilities are required. Responsible for collaborating with all disciplines of the organization to ensure that Ferrotec’s interests are well represented and that the customers’ needs are understood, planned for, and responded to in a timely fashion. Responsibilities include managing associated costs as defined by the cost center budget and working cross functionally to ensure that budgeted gross margins are achieved. This position is both strategic and tactical in nature. Time traveling is estimated to be no more than 50%. Reports to the Vice President and General Manager of the Business Unit Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization. WHAT SUCCESS LOOKS LIKE • Sales – Primary responsibility is to generate targeted revenue with the assigned account(s). Activities include establishing and maintaining key relationships within the account(s), facilitating, and constructing long-term purchasing agreements, and supporting the need to meet gross margin targets. • Account Management – produces various documents as required including product quotations, business / product presentations, business / product proposals, etc. • Marketing Plan – Executes the Marketing Plan for the key account(s) as developed by Marketing with input from Sales. • Product – Identifies the need for new products. Works with Marketing, Design Engineering, Manufacturing, and R&D to assist in new product development initiatives targeted to the needs of the key account(s). • Manufacturing – generates both short-term and long-term rolling forecasts for revenue and product / volume mix. • Marketing Communications – Gives input to the marketing group to support the goal of establishing and implementing promotional, advertising, and communication strategies. • Competition – Benchmarks our products with the competition from a technical and business perspective. Monitors competitive forces that could compromise our position. Not a comprehensive list of duties. Duties may change without notice at management’s sole discretion WHAT YOU NEED TO BE SUCCESSFUL • BS degree or equivalent. 10+ years of professional experience including 5+ years of account management experience. • Direct working knowledge of the industry-specific specifications and quality requirements from the industry being served. • Focused and detail-oriented with a “hands on” approach to problem solving. • Excellent verbal and written communication skills, interpersonal skills and relationship building skills. • Competent with the use of the Microsoft suite: Word, Excel, and Power Point. • Must be well organized, responsive and have excellent time management skills. • Electrical and/or mechanical aptitude a plus. • Requires language skills appropriate for business interactions. Fluency in Japanese is a requirement for an Asian Programs Account Manager. PERKS OF JOINING OUR TEAM With positive values, a productive atmosphere and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential. The salary range is included in this job posting is relevant to applicants that reside or work in the Livermore, CA area only. Salary offers will depend on a your experience, knowledge, skills, education, and location. Actual salary may vary due to these and other factors. Ferrotec is proud to offer Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off , Sick & Wellness and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes available to all employees & family members and Much More! We would love to get to know you better and you get to know us better! You can easily apply! We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. Requirements
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