What We Need

Corpay is currently looking to hire a Prepaid Operations – Account Manager within our Prepaid Operations division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role, you will serve as the primary client services contact, supporting client retention, satisfaction, and sustaining revenue growth for strategic, key clients. You will report directly to the Manager of Account Management and regularly collaborate with our shared services team to ensure successful delivery of services and client support.

How We Work

As a Prepaid Operations – Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

Assigned workspace in Brentwood office Company-issued equipment  Formal, hands-on training Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

Managing client relationships for Payroll, Corporate Disbursement, Corporate Spend, and Incentive products. Providing day-to-day account support, including problem resolution, research, and analysis. Developing and executing client service delivery strategies aligned with contract specifications and cost components. Conducting training sessions for cardholders and ensuring compliance with state payroll laws. Preparing and delivering regular performance review calls and presentations to clients. Proactively identifying opportunities for account growth and promoting best practices. Mentoring and guiding team members on complex processes and standard practices. Leading and structuring projects to drive innovation and team growth. Supporting the escalation process and providing expert solutions for critical issues.

Qualifications & Skills

Associate or bachelor’s degree required, or equivalent combination of education and experience. 3-5 years of experience in account management, client services, or a related field preferred. Demonstrated knowledge of strategic, key client support and account management. Excellent communication skills (verbal and written). Strong interpersonal, analytical, and organizational skills. Proven ability to handle multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with Salesforce or other CRM tools is preferred. Knowledge of payroll or prepaid paycard processes is a plus. Availability for after-hours and weekend support, as required. Up to 10% travel may be required.

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings, including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status, or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.