Account & Cust. Relatnshp Mgmt comprises the creation and development of profitable relations with NTTDOCOMO and NTT Group companies or new businesses through direct customer interface for a profiled customer base by implementing a strategy for NTT account, Mobile Network (MN) products. MN services, or MN solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of MN business management for NTT and opportunities within the responsible scope.

The Account Manager achieves business financial objectives in NTT accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts “NTT”. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts. Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.
 

- Native level in Japanese (or equivalent) and business English
- Sales experience with NTT business, especially NTTDOCOMO
 

Required competencies

- Influencing Skills

- Financial acumen (for non-financial professionals)

- Negotiating

- Solution selling

- Business Case Creation

- Market / Business / Competitor intelligence

- Pricing

- Business Insight

- Customer Relationship Management

- Develop Sales Opportunities

- Account and opportunity planning
 

 - Accountable for NTTDOCOMO & NTT group companies or regional level across MN portfolios carrying significant sales target.

- Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokia's portfolio, competitive landscape, etc.

- Builds a long-term relationship with customer using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.

- Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.

- Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.

- Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.