**What's The Role** Sell the organization's products and services through direct sales to small & medium businesses, large corporations, and government entities. Face-to-face and remote sales to new customers and cross/up/repeat sales to existing customers by delivering sales bids/proposals/presentations and conducting product demonstrations (Direct B2B Sales. PreSales engineers) **What You'll Do** + Develops an on-going CWB business relationship with strategic clients (large scale, complex and diverse operations, significant potential for TCV as determined by business); and to provide solutions to their business needs, thereby meeting or exceeding CWB’s sales, profit and NPS targets. This requires a thorough understanding of the assigned industry segment, where relevant. + Leads in creation and updates of client’s Account Plan, including a Sales Strategy to increase client business with CWB is tied to client’s needs, desires and vision. + Achieves or exceeds targets assigned by CWB Management including Signings/Orders, contract renewal and accounts receivable. + Leads cross-functional sales and technical resources in pursuit of client solutions, exploiting where relevant marketing resources and collateral as well as business partner relationships. + Selects the appropriate offerings and distribution channels that are designed to meet the client's business objectives and provide an optimum financial return to CWB. + Maintains an effective business relationship with the client's Executive Team, leading CWB meetings, presentations and proposals. + Is accountable for customer sale satisfaction, contributes to improved NPS metrics, and assists team in increasing market share, CWB profit and revenue within the client base (assigned), and acts as the CWB interface with focused and strategic accounts. + Influences the client's business strategies and aligns them with CWB products and services. + Leads or Assists in delivering financial justifications to client’s Executive Team on CWB products and services. + Assists in negotiating customer contracts involving others as necessary and helps ensure compliance by all parties (CWB, customer, partner). + Has an important impact on customer satisfaction and NPS results in his/her assigned client base, through timely escalation of issues, consistent responsiveness, personal followups with the client, etc + Participates with the sales and cross-functional teams in the planning of programs and sales strategies. + Effectively manages and utilizes quality principles in the development, delivery and presentation of client proposals. + Adeptly uses Salesforce and other tools for accurate sales forecasting through understanding of the Client’s business cycle, financial constraints, evaluation criteria, concepts and attitudes of key Client decision makers. + Performs competent analysis of high level financial data, including Income Statement, Balance Sheet, and Financial Ratios. + Executes flexible Relationship Management with client CxO’s and agility in developing new approaches to establish and maintain an effective relationship leading to closing business and meeting targets. Able to understand the formal and informal decision making structure of the customer and use the appropriate relationships to foster business development for CWB. Relationship ownership also includes Industry Knowledge, Ability to handle objections, Questioning to get to validation of opportunity, Build and grow rapport with influencers, Strategize against the competition. + Uses internal resources effectively to meet objectives in each call, opportunity and situation + Competently identifies and executes solutions for complex problems associated with management of the account and client’s needs. + Effectively utilizes knowledge of industry, clients’ needs, and CWB solutions to create coverage plans with objective of exceeding business sales objectives. + Effectively utilizes PreSales Engineering, Business Partner and other resources to close business. + Leverages PreSales Engineering and Business Partner resources in creating and managing coverage plans, territory plans and account plans. + Effectively communicates with CWB management on account and territory plans, sales forecasts, customer satisfaction issues, competitive analyses and other key data. + Uses strong communication (verbal and written) skills in building client relationships, proposals and deliverables. + Effectively executes Selling approaches, e.g. Miller Heiman bluesheet and greensheet processes, resulting in successful sales and meeting/exceeding assigned KPIs. + Effective communication with other teams to facilitate the handling of customer queries, execution of service requests and delivery of orders, management of Accounts Receivable and other sales processes. + Compliance with company-defined processes, e.g. Clean Orders, Contract Execution, Objective Setting, etc + Completion of sales reporting as required in Sales Performance KPIs and Objectives. + Effectively communicate with Service Delivery, Network Infrastructure and Commercial Sales staff to efficiently execute on new service orders, costing requests and service sign-offs. + Effectively communicate with Finance and Sales Support to ensure all services are in billing and being billed accurately. + Participates in contract negotiations with clients. + Reviews contract terms and conditions in relation to customer service and billing queries. + Ensures customer contracts are accurate and updated **Knowledge & Experience** + 5 years of experience directly related to the duties and responsibilities specified. + Undergraduate degree in Marketing, Management, Engineering, IT, or related field + Has expertise in Strategic Selling + Effectively utilizes Consultative Selling to Qualify, Negotiate and Close opportunities. + Strong verbal and written communication skills. + Good knowledge of ICT, as well as corporate products and services. + Strong relationships in Corporate/ Government entities + Experience with Forecasting and utilization of SalesForce **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region **Why Join Us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ \#LI-PW1 **Knowledge & Experience** + 5 years of experience directly related to the duties and responsibilities specified. + Undergraduate degree in Marketing, Management, Engineering, IT, or related field + Has expertise in Strategic Selling + Effectively utilizes Consultative Selling to Qualify, Negotiate and Close opportunities. + Strong verbal and written communication skills. + Good knowledge of ICT, as well as corporate products and services. + Strong relationships in Corporate/ Government entities + Experience with Forecasting and utilization of SalesForce **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region **Why Join Us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ \#LI-PW1 **What You'll Do** + Develops an on-going CWB business relationship with strategic clients (large scale, complex and diverse operations, significant potential for TCV as determined by business); and to provide solutions to their business needs, thereby meeting or exceeding CWB’s sales, profit and NPS targets. This requires a thorough understanding of the assigned industry segment, where relevant. + Leads in creation and updates of client’s Account Plan, including a Sales Strategy to increase client business with CWB is tied to client’s needs, desires and vision. + Achieves or exceeds targets assigned by CWB Management including Signings/Orders, contract renewal and accounts receivable. + Leads cross-functional sales and technical resources in pursuit of client solutions, exploiting where relevant marketing resources and collateral as well as business partner relationships. + Selects the appropriate offerings and distribution channels that are designed to meet the client's business objectives and provide an optimum financial return to CWB. + Maintains an effective business relationship with the client's Executive Team, leading CWB meetings, presentations and proposals. + Is accountable for customer sale satisfaction, contributes to improved NPS metrics, and assists team in increasing market share, CWB profit and revenue within the client base (assigned), and acts as the CWB interface with focused and strategic accounts. + Influences the client's business strategies and aligns them with CWB products and services. + Leads or Assists in delivering financial justifications to client’s Executive Team on CWB products and services. + Assists in negotiating customer contracts involving others as necessary and helps ensure compliance by all parties (CWB, customer, partner). + Has an important impact on customer satisfaction and NPS results in his/her assigned client base, through timely escalation of issues, consistent responsiveness, personal followups with the client, etc + Participates with the sales and cross-functional teams in the planning of programs and sales strategies. + Effectively manages and utilizes quality principles in the development, delivery and presentation of client proposals. + Adeptly uses Salesforce and other tools for accurate sales forecasting through understanding of the Client’s business cycle, financial constraints, evaluation criteria, concepts and attitudes of key Client decision makers. + Performs competent analysis of high level financial data, including Income Statement, Balance Sheet, and Financial Ratios. + Executes flexible Relationship Management with client CxO’s and agility in developing new approaches to establish and maintain an effective relationship leading to closing business and meeting targets. Able to understand the formal and informal decision making structure of the customer and use the appropriate relationships to foster business development for CWB. Relationship ownership also includes Industry Knowledge, Ability to handle objections, Questioning to get to validation of opportunity, Build and grow rapport with influencers, Strategize against the competition. + Uses internal resources effectively to meet objectives in each call, opportunity and situation + Competently identifies and executes solutions for complex problems associated with management of the account and client’s needs. + Effectively utilizes knowledge of industry, clients’ needs, and CWB solutions to create coverage plans with objective of exceeding business sales objectives. + Effectively utilizes PreSales Engineering, Business Partner and other resources to close business. + Leverages PreSales Engineering and Business Partner resources in creating and managing coverage plans, territory plans and account plans. + Effectively communicates with CWB management on account and territory plans, sales forecasts, customer satisfaction issues, competitive analyses and other key data. + Uses strong communication (verbal and written) skills in building client relationships, proposals and deliverables. + Effectively executes Selling approaches, e.g. Miller Heiman bluesheet and greensheet processes, resulting in successful sales and meeting/exceeding assigned KPIs. + Effective communication with other teams to facilitate the handling of customer queries, execution of service requests and delivery of orders, management of Accounts Receivable and other sales processes. + Compliance with company-defined processes, e.g. Clean Orders, Contract Execution, Objective Setting, etc + Completion of sales reporting as required in Sales Performance KPIs and Objectives. + Effectively communicate with Service Delivery, Network Infrastructure and Commercial Sales staff to efficiently execute on new service orders, costing requests and service sign-offs. + Effectively communicate with Finance and Sales Support to ensure all services are in billing and being billed accurately. + Participates in contract negotiations with clients. + Reviews contract terms and conditions in relation to customer service and billing queries. + Ensures customer contracts are accurate and updated