Shanghai, China
3 days ago
Account Manager

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Company:

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

 

Key Responsibilities:  Client Management Responsibilities Immerse yourself in the client's brand and offering Ensure clients understand agreed workflows and manage them through the process Set and manage client expectations deliverables and timeframes Project Management Responsibilities Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc) and external (Clients and agencies) where necessary to ensure things get done Consistently deliver against all contractual obligations include SLAs and KPIs Provide administrative support to team as required Quality Control Act as a brand/QC guardian - always ensure brand guidelines and QC checklists and procedures are followed Ensure the best external talent is always used - freelancers, translators, proofreaders, copywriters, planners where necessary (liaise with relevant dept. heads and ensure they pass relevant tests)

 

Job Requirements:

3-5 years managing and servicing international accounts Experience working in TV, Digital and/or Print production Strong time management/prioritization skills Can do attitude and an ability to work under pressure Must possess excellent written & verbal skills in English Highly organized, detail oriented, client focused and proactive   Hogarth Values:

Heart and Soul: We love what we do. We bring energy and enthusiasm to all of our work. Our will to succeed is what makes us different. We push boundaries, we are never satisfied and always want to find a better way. We don't believe in the status quo. 

 

Hands On: We don't wait around for things to happen. We get it done. We are pragmatic and don't have an ego. We work hard. No shortcuts, no compromises. We do what it takes to get the job done to the highest standards.

 

Honest: We are straightforward. We speak openly and clearly. We give direct messages. It's not always easy, it's sometimes uncomfortable, but it's the right thing to do. We operate with integrity and live up to our promises.

 

Happy Family: We like each other and enjoy working together. We look out for our colleagues. We are an eclectic bunch. That's good We want to work with interesting people from many cultures. We demand great things of each other, but even when things are tough, we don't lose perspective. And we never lose our sense of humor.

 

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

#LI-EG1 #Onsite#

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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