Description We are offering a contract to hire employment opportunity for a dedicated Account Manager in Greenville, South Carolina. In this role, you will take on a variety of responsibilities to facilitate and enhance our customer service. You will be handling customer accounts, processing their projects, and maintaining communication with both customers and vendors. Responsibilities: • Ensure efficient and accurate conversion of customer quotes to jobs • Take on the role of the front desk backup, collecting payments and assisting customers with their projects • Manage emails and maintain clear and effective communication with customers regarding proofs, job updates, and completion • Possess basic print knowledge to provide estimates and advise customers on print products • Liaise with vendors for order placements • Collaborate with the production team to meet customers' needs • Foster and maintain positive customer relationships • Follow up on quotes with customers to ensure their needs are met • Exhibit versatility in assisting in other areas as required by production needs • Keep precise account records and manage customer accounts effectively. Requirements • Proven experience in account management, demonstrating the ability to manage multiple accounts simultaneously • Strong proficiency in maintaining accurate account records, with an attention to detail • Exceptional customer service skills, with a focus on client satisfaction and relationship building • Ability to generate and present customer quotes, taking into account specific client needs and budget constraints • Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and internal teams • Demonstrated problem-solving skills, with a proactive approach to identifying and resolving issues • Ability to work in a fast-paced environment, prioritizing tasks as needed • Proficiency in using account management software and tools • Strong organizational skills, with a demonstrated ability to manage time effectively • Bachelor's degree in Business Administration, Marketing, or a related field is preferred TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .