Business Overview 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

The Account Manager is responsible for managing a key client category or brand, maintaining long-term relationships with clients, campaign strategy and project management of a high volume of campaigns. The Account Manager will act as a liaison between the client and internal activation and analytics teams to ensure the successful delivery of media products and services that meet client needs. 

Responsibilities

Client Relationship Management:  

Build and maintain strong, long-lasting client relationships.   Ensure the timely and successful delivery of solutions according to client needs and media objectives.   Serve as the lead point of contact for all client account management matters.  

Project Oversight:  

Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget.   Utilize both internal and external Project Management tools to keep key stakeholders informed.   Ensure the activation team has all elements needed, and on time, to launch.   Coordinate with internal and external teams (e.g., Ulta, Brands, Criteo) to ensure seamless service and performance delivery.   Manage timelines and impact of missed deadlines to delivery.  

Business Acumen:  

Learn and master the client accounts you are supporting, including their unique goals with Ulta.   Identify performance trends and growth opportunities within the accounts you lead. 

Campaign Strategy:  

Oversee and build the cross-channel strategy across onsite display, offsite display, Social, CTV and audio.  Identify opportunities to shift budget between channels, test new channels, and improve performance from prior campaigns.  

Performance Monitoring:  

Monitor performance data to identify trends, opportunities, and areas for improvement.   Connect individual campaign reports to identify macro insights and recommendations for your clients.  

Cross-team Management:

A key component of this role is working with cross-agency teams including Activation, Audience and Measurement.   Collaborate and concisely communicate with inter-agency teams.   Deliver campaign briefs, creative assets, and client direction on time and following process.  Be the single point of communication with the client and communicate inter-agency team needs effectively and clearly to clients.   Identify who to pull into workstreams and when they need to be pulled in, aligned with process.  

Required Skills & Experience Minimum of 3-5 years of experience in account management, client services or media strategy and planning, preferably at a digital or full-service agency.  Successfully managing a high volume of campaigns.  Proven track record of managing large accounts and delivering successful client outcomes.   Experience working on retail and/or with retail media networks is a plus.  

Desired Skills & Experience Experience in a retail/beauty is preferred.   Agency and/or Commerce/Retail media experience preferred.    Experience working with cross-functional teams and managing multiple projects simultaneously.   Experience managing high volume accounts with frequent, overlapping campaigns (i.e. 10 briefs and launches per week).  Strong client management skills.  Thorough understanding of the digital marketing landscape.  Excellent communication and interpersonal skills, both internally and externally.  Strategic thinker with strong problem solving and decision-making abilities.  Strong business acumen, mastering the accounts you oversee.   Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word).   Strong attention to detail and commitment to quality.

 

We See You  

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.  

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.   

We See You at IPG Mediabrands. 

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. 

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. 

The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email [email protected].

About IPG Mediabrands 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.  

Salary Range$90,000—$100,000 USD