Purpose:
The Senior Inside Account Manager is responsible for providing dedicated service to assigned account(s). Responsible for growing sales on assigned book of business (~100 accounts, <$250K) by sharing product knowledge, resolving customer issues and entering customer orders. The Inside Account Manager is responsible for providing high quality, streamlined service with a focus on local market trends for assigned account(s).The Inside Account Manager will create partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.
Job Responsibilities:
Account Management & Sales Planning (50%)
• Execute strategic sales plans and goals to increase sales, profit margin and minimize expenses
• Manage new sales opportunities and servicing of existing accounts.
• Inform customers of products, programs, promotions pre-book and planned demands
• Identify customer needs and concerns for assigned accounts and partners with manager to find creative solutions
to resolve.
• Leverage tools for sales data and merchandising plans to provide more frequent and direct contact to assigned
customers
• Provide increased support to assigned customers in understanding market trends and product/category expertise.
Manage Execution (25%)
• Ensure customers receive timely and accurate information on product availability, quality and price.
• Leverage product and category data to recommend substitutions for products, local product trends and new items.
• Respond to customer phone and email inquiries.
• Responsible for entering customer orders and submitting credit requests timely and accurately.
Manage Relationships (25%)
• Create and maintain partnerships with vendor, broker and other trade partners.
• Meet or exceed client expectations and established deadlines.
• Drives proactively the company’s initiatives to ensure the success of the customer.
• Focuses efforts on mutual sales and profit growth.
Job Requirements:
Education/ Certifications:
• Associates degree or equivalent training and experience
Experience:
• Minimum 2 years sales experience preferred
• Understanding and knowledge of products
· Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Company: United Natural Foods Inc. ApplyCompensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate’s first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI’s commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.
UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Learn more about our brands: Cub: https://www.cub.com/sm/pickup/rsid/1612/about Shoppers: https://www.shoppersfood.com/wcp/about-us UNFI: https://www.unfi.com/about-us.html