We are seeking a talented individual to join our Global Benefits Management Team. This role will be based in Paris. This is a hybrid role that has a requirement of working at least three days a week in the office.

Global Benefits Management (GBM) allows multinational organizations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.

The Client Manager – Global Benefits Management (GBM) will manage or support (depending on size & complexity of client) the Global or regional relationship for a portfolio of clients, ensuring delivery against their strategic and tactical goals for benefits around the World. You will be responsible for the retention and growth of your clients delivering the MMB value proposition.

We will count on you to:

Oversee implementation and ongoing management of small/medium GBM appointments and ensure client satisfaction (in conjunction with the implementation team).

Operational and analytical support for large complex GBM clients.

Help clients monitor their employee benefit programs around the world by providing aggregated reporting with a view to ensuring a level of governance and consistency with their objectives, while offering optimal cost-effective solutions.

Execute clients’ ongoing global benefit strategy, as well as execute renewal strategy and global benefit financing strategy, through pooling, captives, global insurance programs etc. as determined by the client and the specialist Risk Financing Team.

Provide ongoing support and coaching to the Client Service Managers (where relevant) and local MMB teams to ensure we are perceived as having a shared understanding of the client and its needs.  Also support and contribute to GBM coordination team/Client Service Managers training and development.

Ensure policy tracking and inventory platforms are kept up to date. 

What you need to have:

Work experience, preferably gained from a similar role in a large complex, Global organisation

Strong organisational and co-ordination skills

Ability to consult, analyse and communicate on insured employee benefit related products

Strong client focus with relevant client facing experience

Excellent communication skills, both written and verbal

Analytical, organizational, planning and interpersonal skills

Ability to prioritize and handle multiple tasks in a demanding work environment

Fluent French / Excellent English, other languages a plus.

What makes you stand out:

International Benefits experience

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.