**Job Title: Account Manager (Mexico City)** **City: Mexico City** **Work Model: Hybrid** **Clevel: P14** As Account manager you will be responsible for lead and manage local accounts to grow revenue and profitability according to objectives, by establishing DSM- Firmenich as the clients’ key partner, winning projects, and selling profitably flavors & ingredients. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. **Your key responsibilities** + Maximize sales opportunities via an account plan + Efficient project management to deliver high win rate and risk management to minimize the impact + Ensure open communications with marketing & technical department so that customer requirements are appropriately communicated and satisfied; Ensure transparent and effective communication for solutions across different departments, e.g. customer care, supply chain, quality etc. + Negotiate with client favorable commercial terms (e.g. payment terms, prices and price conditions, order pattern etc) and price increase based on the division/team pricing objectives and strategy + Provides clients with general and specific information on product concepts, submission documents and presentations. + Monitor client satisfaction and initiate corrective action where needed. **You Bring** + Price quotation and negotiation (according to global pricing strategy). + Account plans. + Achieve sales target + Achieve KPI indicators, pipeline, hit rate & lost rate + Client Satisfaction (supplier survey & KPIs). + Cash management - Account receivables of assigned customers. + General Management & Project Management + Customer Forecasting. + Advanced English **We Bring** + A space to grow by encouraging and supporting curiosity and an open mindset. + The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose + An eagerness to be one team and learn from each other to bring progress to life and create a better future. + A culture that prioritizes safety and well-being, both physically and mentally. + A rich history and a promising future of bold scientific innovation and passionate creation with our customers. + A flexible work environment that empowers people to take accountability for their work and own the outcome **How to apply** Interested in this job? Apply online by submitting your resume through our career portal. Generally, the procedure will be in line with the application process described on the dsm-firmenich careers website. Due to privacy regulations, we can only actively interact with applications through the career portal. **Equal opportunities commitment** dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. **About dsm-firmenich** As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com