Together for a cleaner, healthier world.

Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology.  With operations in over 30 countries, we employ more than 12,600 people.  We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.

The Life Science Technologies (LST) business unit of Johnson Matthey is a specialty business serving the pharmaceutical, agrochemical and fine chemical markets with high added value solutions. “From design to refine”, we are a one stop shop catalyst solution provider supporting the Life Science Industry, all the way from RnD down to commercial launch and beyond. Our teams are dedicated to the development of sustainable solutions for the synthesis of increasingly complex structures in the field of organic chemistry. Our value proposition is supported by decades of experience and world class scientists operating in our RnD centers in the UK & USA, along with a wide range of catalysts platforms supplied through a global network of industrial assets in the UK, India, China & USA. Our product portfolio include an extensive line of novel palladium coupling catalysts, a major chiral technologies platform combining biocatalysis and asymmetric hydrogenation, supported heterogeneous precious and base metal catalysts.

We have an exciting vacancy for an Account Manager to join our North American sales team. We are looking for a tenacious individual with a strong commercial mindset who is able to build & maintain relationships with new and existing customers. The incumbent will work closely with the wider LST commercial organisation, and particularly the Innovator sales team.

Your responsibilities:

To deliver the financial targets for the assigned accounts/segments.  

To define the New Business Development (NBD) roadmap to expand LST pipeline of projects and support growth on the NA Innovator market segment.

To seek, own and lead BD/NBD opportunities until commercial closure

To manage the relationship with assigned accounts/segments in NA and coordinate with all supporting functions (in particular customer service) to service customer´s needs at the best level.

To implement business unit pricing strategies (with the Head of Sales) and ensure that budgeted sales and margins are achieved

To keep close contact with relevant accounts, monitor and follow up catalysts demand on an on-going basis and create reliable forecast for the projects/customers managed (clear focus on Innovators but not exclusively)

To report activities and provide visibility to the market intelligence team in order to link projects to market demands and support JM integrated business plan by aligning internal capabilities with customer needs

To coordinate with other regions (Europe in particular) to help identify decision makers and ensure consistent commercial management as the project moves across the AI/API Development Value Chain.

To manage the supply contracts, service and secrecy agreements in cooperation with the legal department and the Head of Sales & Business Development.

To lead any customer complaint or trouble shooting requirement efficiently.

To attend trade fair and exhibitions as requested

To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.  

Requirements for the role:

Degree in Chemistry or Biochemistry

Project Management skills

Ability to detect customer needs & position commercial offer in complex technical environments

Excellent communication skills both verbal and written

Proficient IT skills (Microsoft Office)

Account Management experience & experience with large global organizations (preferred)

Proven negotiation skills for commercial and legal affairs (preferred)

Knowledge of LST product range and applications (preferred)

Prior experience on pharmaceuticals or agrochemicals market (preferred)

How you will be rewarded:

We offer a competitive compensation and JM Elements benefits package including bonus, excellent pension contributions and 20 days annual leave (varies for shift- based roles). Our JM Elements Benefits programme helps our employees understand and manage the JM benefits, as well as helping you focus on your overall wellbeing – for you and your family.

We use our inspiring science and technology to enhance lives. For those who are passionate about sustainable solutions and shaping our markets, we offer stretch and a wealth of diverse opportunities.

We’ll give you freedom to bring your whole self to work and be part of a team where difference matters and all voices are heard, that genuinely cares for you and where your contribution is appreciated. We’ll empower you to lean in and make things happen, to create solutions and value for our customers. United by our values and vision, we’re self-starters sharing the same values and accountability and always with a shared commitment to doing the right thing. We’re passionate about making a difference and delivering a better tomorrow for us and for you – a cleaner and healthier world, today and for future generations.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns.

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How to apply:
If you have the necessary skills and experience to join our team, please apply online.  For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply:  Find Jobs - Workday (myworkday.com)

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.