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The Account Manager will source, secure, and manage the transportation needs for new and existing Gampac customers. This includes daily conversations about freight lanes, rates, and solutions Gampac has to offer. Consistently adding new customers, growing current accounts and current account modes of transportation is an essential function of Account Managers.
This position is remote/virtual which means the work can be completed from anywhere in the United States except Hawaii or United States Territories.

RESPONSIBILITIES  

Sourcing and securing freight, carriers, and customers utilizing creative methods including but not limited to: Internet searches.(DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads.

Creatively find new solutions for customers.

Develop opportunities from the Business Development Team.

Account management and growth of smaller assigned accounts by sourcing and securing opportunities from within each account.

As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac.

Ensure accurate data capture, data integrity and system entry in all customer related functions.

Effectively utilize data and problem-solving skills to proactively resolve customer issues.

Create new customer account opportunities from prospecting to generating leads.

Lead Associates including scheduling, time tracking, performance feedback, and training.

Monitor current loads and proactively identify, communicate and resolve issues for customers.

Support A/R in collections of past due invoices for your customers.

Other duties as assigned.

RELATIONSHIPS

Internal: Gampac Operations, Carrier Sales, Pricing, leadership and other sales associates.

External: Manage the relationship with assigned current and new customers as well as qualified leads.

WORK ENVIRONMENT

Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

Minimum of one (1) year of brokerage experience

Basic understanding of brokerage operations and geographic freight markets

EDUCATION

BA or BS degree or equivalent experience 

CERTIFICATIONS/TRAINING

N/A

LICENSES

N/A

PREFERRED QUALIFICATIONS

Basic understanding of brokerage operations and geographic freight markets

Prior demonstration of effective negotiation skills

Existing customer and/or carrier base is a plus

Ability to work in a fast-paced team environment and possess independent work desires

Detail-oriented and able to meet scheduled activity deadlines.

Positive, influential communication skills

Punctuality and a good work ethic are critical.

Knowledge of Microsoft Office (Excel, Word, etc)

Excellent customer service skills including the ability to effectively serve our customer’s needs.

Ability to pass a pre-employment drug screen and background check

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law.  In California, the expected compensation for this role is between $54,900.00 and $86,400.00.  In Connecticut, the expected compensation for this role is between $61,500.00 and $82,000.00. In Colorado, the expected compensation for this role is between $58,100.00 and $77,500.00. In Maryland, the expected compensation for this role is between $61,500.00 and $82,000.00.   In Minnesota, the expected compensation for this role is between $54,900.00 and $73,200.00.  In New York, the expected compensation for this role is between $54,900.00 and $73,200.00. In Rhode Island, the expected compensation for this role is between $58,100.00 $77,500.00. In Washington, the expected compensation for this role is between $61,500.00 and $82,000.00. 

This role is also eligible for Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.  To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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