Job Title: Account Manager - IT Infra & Managed Services 

Department: Sales

Reports To: VP – Sales 

Summary:

The Account Manager is responsible for building and managing a portfolio of IT infrastructure and managed services clients. The ideal candidate will have a proven track record of success in selling IT solutions to enterprise customers. Mix of hunting & farming role.

Responsibilities:

Build and manage a portfolio of IT infrastructure and managed services clients. Identify and qualify new business opportunities. Develop and execute sales strategies. Generate proposals and quotes. Close deals and manage customer relationships. Collaborate with vendors to deliver solutions. Stay up-to-date on industry trends. Sell services of the following types: Annuity Business, FMS & Managed Services, High Quality Services for Telephony, Data Networking & Cyber Security. Manage large service RFPs in the area of IT Infra services, Data center support and Managed Services. Map customer business objectives with various services offerings from Black BOX, that creates value to the customer. Capture and update opportunities for the sales funnel. Manage bid submission. Conduct opportunity risk assessments and forecasting.

 

Skills Required:

Experience in Infrastructure Solution Ecosystem is a must. Should have ideally spent over 8 to 12 years in large enterprise engagements with specific focus on Infrastructure Solutions, especially Managed Services/Services Sales. Experience on AMC for servers and security, cloud technology, cyber security etc. Should be handling a Services revenue target of INR 12-15 Cr per quarter. Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization. Excellent Communication and analytic skills. Good Interpersonal, Negotiation and Strong leadership skills.

 

 

 

Qualifications:

Bachelor's degree in engineering or a related field with over 7 to 8 years relevant experience Proven track record of success in selling IT infrastructure and managed services. Excellent relationship building and interpersonal skills. Strong analytical and problem-solving skills Ability to work independently and as part of a team. Excellent written and verbal communication skills

 

This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.

Company Profile:

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. We deliver solutions, services and products to more than 8,000 clients worldwide. These clients trust our 4000+ team members in 35+ countries who for over 45 years have been connecting people, technology, and ideas to help accelerate their digital transformation. Satisfied clients, including 100+ in the Fortune 500, count on our global team members who operate across 75 support centers, to drive their business innovation.

In collaboration with global technology leaders like Avaya, Aruba, Cisco, Commscope, Corning, Extreme, Fortinet, Genesys, HPE, Juniper, Mitel, Nutanix, Palo Alto, Poly, Trend Micro, UiPath and Verint among others, Black Box delivers domain focused, flexible, and customized technology solutions and seamless services that accelerate customers’ business.

Corporate Website: www.blackbox.com