Description We are offering an exciting opportunity in the Consumer Products industry, located just outside of Albany, New York. We are seeking an account manager/sales who will be instrumental in maintaining customer relationships, resolving inquiries, and overseeing the accuracy of customer accounts. Responsibilities: • Ensure prompt and efficient processing of customer credit applications • Keep customer credit records up-to-date and accurate • Address customer inquiries and route them to the appropriate sales staff when necessary • Track shipments in coordination with suppliers, forwarders, brokers, and warehouse representatives • Provide customers with updates on lead times, shipping schedules, and delivery dates • Assist in resolving any quality or return issues and obtain authorization for returns from suppliers • Prepare and manage necessary documentation including purchase orders, packing lists, credit memos, debit memos, and invoices • Complete necessary import/export forms and other documentation as required • Use strong computer skills, especially in Microsoft Excel, for various administrative tasks. Requirements • Minimum of 2 years of experience in sales administration or account management. • Proven track record in sales within the consumer products industry. • Proficient in logistics and distribution management. • Exceptional ability to build and maintain client relationships. • Excellent presentation and negotiation skills. • Proficient in using CRM software and other sales applications. • Ability to interpret sales metrics and perform data analysis. • Strong understanding of customer and market dynamics. • Outstanding verbal and written communication skills. • Ability to work independently and as part of a team. • Proactive and result-oriented approach towards work. • Excellent problem-solving and decision-making skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .