MN Spark / Enterprise Account Lead

 

Come create the technology that helps the world act together.

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
 
The team you'll be part of

The Mobile Networks organization strives to create an unbeatable wireless connectivity experience for our customers. The Sales organisation is responsible for the interface to customers including account and relationship management, acting as the voice of the customer internally, and creating demand for Nokia Mobile Networks products and services. 
 
What you will learn and contribute to

Primary Responsibility is general manager of the Spark account, engaging with customers to create demand and drive growth while ensuring the delivery of strong profitable outcomes for Mobile Networks, this includes;

Full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support for the Customer business, across both product and services. Delivering targets, both financial and non-financial, as aligned with the Market Unit. Leading Nokia towards the Customer from the front, creating a strong culture of winning, ownership and accountability at all levels

You must also Own and develop deep, trusted customer relationships through bold thought leadership and strong execution, to 

Strengthen Nokia Mobile Network’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics.  Grow Share of Wallet in existing businesses and Secure breakthrough into new segments

This role also comes with additional territories around Enterprise business, working with the Market unit to Establish and grow the business in New Zealand, by 

Identifying segments for Enterprise wireless business growth. Qualifying/enabling distribution/resellers partners for the New Zealand Market Implementation of an Enterprise business blueprint 

The ideal candidate will have strong relationship skills and preferably existing relationships with Spark Executives.  This role requires strategic agility, communication with clarity, and a fierce focus on business success.

 

 

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
•    One of the World’s Most Ethical Companies by Ethisphere
•    Gender-Equality Index by Bloomberg
•    Workplace Pride Global Benchmark
•    LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
 
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
 
Join us and be part of a company where you will feel included and empowered to succeed.

 

 

Your skills and experience

Excellent familiarity with Mobile Networks and the telecommunications carrier sector, and a real interest in technology and its creative applications, by way of previous employment with a carrier or technology provider of some size and sophistication Identification of business opportunities, the ability to qualify their commercial viability/ business case and prepare strategies and plans to convert the opportunities to sales. A proven history of selling to customers at executive levels in complex, multi-partner deals with long sales cycles.  Strong focus on developing new business (‘hunter’) in addition to business-as-usual sales (‘farmer’) Demonstrated track record of partnering with customers successfully. The ability to manage people and work across cultures and geographies. Negotiated, and managed complex commercial agreements, leading to substantial contracts and sales volumes Some (basic) experience and/or exposure to indirect Enterprise / Channel based sales models  

As part of our team, you will:

Have End-to-end accountability for Mobile Networks Business and Customer Relationships for the territory assigned, including market share, orders, sales, sales margin & contract execution.

Responsible for meeting financial targets according to the annual plan and long-range forecasts Ensure rigorous sales/delivery performance management aligned with the respective financial and business targets. Own financial forecasting and demand planning accuracy for respective Customer (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management. Own the L2D (Opportunity Approval) preparation and submission

 

Design and execute business strategies and drive a strong performance management culture. 

Own and develop Customer commercial strategies and ensure full support for the organization to be able to execute. Drive for ambitious bottom-up revenue/margin targets Drive growth in new product categories, new business models and completely new segments  Make priority decisions on assignment of direct and support resources towards the Customer Opportunities

 

Manage customer satisfaction and proactively drive resolution of issues.

Responsible for ensuring customer satisfaction. Ensure proper customer management and provide alternative solution definitions in case of roadmap/services/supply/quality challenges.