**Overview** **Pay:** $31.70/HR The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) ABM is searching for a dynamic Account Supervisor. Ideal candidates will have experience in service-related industry. **Responsibilities:** + Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested. + This individual will also ensure that all managed services are being provided in a proper and cost-effective manner. + Control expenses within the assigned area of responsibility + Maintain staff by assisting talent acquisition in recruiting and selecting employees + Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities + Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract + Maintain an environment that is sanitary, attractive, and in orderly condition + Demonstrate and promote company culture, values and management philosophy + Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements + Manages Custodial Supervisors + Job duties may be modified at any time **Minimum Requirements** + Work experience in a similar position is required + A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact + Strong service/quality attitude + Ability to plan, organize, prioritize, and achieve effective time management + Ability to work under pressure and meet established goals and objectives + Strong public speaking skills + Sense of urgency & ability to meet deadlines; self-directed + Exceptional communication, basic unit financial, interpersonal and technical skills are necessary REQNUMBER: 98279 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.