Account Night Supervisor
ABM Industries
**Overview**
**Pay:** $31.70/HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
ABM is searching for a dynamic Account Supervisor. Ideal candidates will have experience in service-related industry.
**Responsibilities:**
+ Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.
+ This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
+ Control expenses within the assigned area of responsibility
+ Maintain staff by assisting talent acquisition in recruiting and selecting employees
+ Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities
+ Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract
+ Maintain an environment that is sanitary, attractive, and in orderly condition
+ Demonstrate and promote company culture, values and management philosophy
+ Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements
+ Manages Custodial Supervisors
+ Job duties may be modified at any time
**Minimum Requirements**
+ Work experience in a similar position is required
+ A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact
+ Strong service/quality attitude
+ Ability to plan, organize, prioritize, and achieve effective time management
+ Ability to work under pressure and meet established goals and objectives
+ Strong public speaking skills
+ Sense of urgency & ability to meet deadlines; self-directed
+ Exceptional communication, basic unit financial, interpersonal and technical skills are necessary
REQNUMBER: 98279
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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