Description

Summary:

This senior level Account Relationship Associate position provides Simply the Best customer service at all times.

Duties & Responsibilities:

Provides administrative support, including typing, filing and answering telephones for a sales function for one or more account officers.Responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation, and maintenance and servicing of the relationship.Fosters and develops internal and external relationships including advising and counseling on bank products and services.Responsible for identifying, researching, analyzing and resolving complex problems with accounts.Assist the sales function or an officer by processing and maintaining complete and accurate documentation.Compiles information, composes memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others.Maintains up-to-date knowledge and may train others on products, services, departmental systems and related technology.Makes routine decisions in the absence of an officer.Performs other duties as assigned.

Basic Qualifications:

High School Diploma or GED required3 years in a clerical support role required

Preferred Qualifications:

Excellent in customer service, highly motivated, focused, and goal orientedMust have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanorStrong organizational skills with attention to detail, planning and follow-upAbility to build and expand quality internal and external customer relationshipsAbility to multi-taskPC and internet proficiency

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.