Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here.

What We Offer:  

The Account & Relationship Management Executive role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.

What You'll be Doing:
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

Key Tasks: 

Develop in-depth relationships with key decision-makers in assigned accounts.Conduct thorough needs analysis to align products/services to customer requirements.Negotiate terms and close sales with a high degree of authority.Develop and implement targeted sales strategies.Track and analyze sales performance metrics and tailor strategies accordingly.Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.Provide detailed and accurate sales forecasts.Support clients during the implementation of products/services.Resolve complex customer issues promptly and effectively.Identify opportunities for upselling and cross-selling within the account portfolio.

You're a Great Fit if You Have/Can:  

A Bachelor’s degree or equivalent job-related experience5 years of B2B commissioned salesCommunication: Excellent verbal and written communication skills.Negotiation: Strong negotiation skills for setting terms and closing deals.Product Knowledge: Solid understanding of the organization's products or services.Sales Strategy: Ability to design and implement targeted sales strategies.CRM Expertise: Advanced use of CRM software for account management.Problem-Solving: High proficiency in resolving complex customer issues.Analytical Skills: Strong analytical skills for tracking and adapting sales performance.Relationship Building: Exceptional ability to build and maintain long-term client relationships.

Benefits: A comprehensive benefits package that begins your first day of employment.

Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.