We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, Texas. This is a hybrid role that has a requirement of working at least three days a week in the office.

The role involves reviewing and drafting insurance and reinsurance contracts, managing claims and audits, and ensuring the success of the renewal cycle while maintaining accurate records for reporting and audit purposes. Additionally, it focuses on collaborating with Account Managers to enhance client experiences and build strong relationships with clients and internal teams to drive business retention and growth.

We will count on you to:

Reviews and drafts insurance and reinsurance contracts for Account Managers, focusing on client insurance programs.

Collaborates with Account Managers to enhance business retention and improve client experiences during proposals and renewals.

Manages the review of claims, contracts, and audits, addressing endorsements, policy issuance, extensions, and cancellations, while escalating concerns as necessary.

Ensures the renewal cycle's success by completing renewal protocols, gathering information, tracking quotes, and issuing documents on time.

Maintains accurate records for reporting and audit purposes, processing insurance and claims details into the database.

Builds and sustains relationships with clients, prospects, and internal teams to deliver exceptional service and drive growth and retention.

What you need to have:

2+ years of related experience

Microsoft Office proficiency. Knowledge of basic Excel formulas, pivot tables, PowerPoint, and Outlook.

Good organization and time management skills to work effectively under pressure to meet deadlines.

What makes you stand out:

Bachelor’s Degree

Experience in Commercial Lines Insurance

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.