Job Description Manage the Colleges Tax Offset Program and student bankruptcy information. Maintain correspondence, analyze records, coordinate hearings, and support various tasks related to student accounts. Major Responsibilities: Tax Offset/Bankruptcy: Process and maintain correspondence and files for Tax Offset Program appeals. Serve as backup for file transmissions to/from the Indiana Department of Revenue (IDOR). Schedule and coordinate hearings, send notices, and handle inquiries. Analyze and report tax offset appeal data annually. Research petitioner claims to avoid unnecessary hearings and process injured spouse requests. Analyze and maintain student bankruptcy records, update codes, and respond to inquiries. Screen and respond to attorney correspondence regarding student debt. Monitor and take action on returned refunds related to bankruptcy and tax offset. Staff Management: Manage seasonal office staff, including hiring, training, and evaluating performance. Process Improvement: Review and update the tax offset training guide annually. Ensure timely completion of weekly files from IDOR and posting of funds to student accounts. Identify and implement process improvements for tax offset and bankruptcy procedures. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors degree in Accounting, Business Administration, or related field required. Experience with Ellucian Banner is preferred. Two or more years of experience in debt collections or bankruptcy is preferred. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.