Account Service Representative **Kunkel & Associates, Inc.** 1 Positions ID: 2959374 Posted On 01/07/2025 **Job Overview** Account Service Representatives are responsible for assisting Account Managers in the servicing and development of their clients’ P&C insurance programs and mentoring/assisting Customer Service representatives as needed. + Issue “Special” Certificates of Insurance to include reviewing insurance contracts, according to company guidelines + Manage CSR24 portal for clients, including setting up access and troubleshooting technical issues + Policy checking according to company guidelines + Process change requests + Process agency & direct bill non-premium bearing endorsements and direct bill premium bearing endorsements + Process bonds for clients + Online quoting with NCCI for assigned risk work comp policies + Audit new/renewal monthly reports set up by Customer Service Representative to ensure accuracy + Review motor vehicle records + Prepare mid-year reviews + Prepare marketing files + Complete loss summaries + Prepare mod analysis + Create and manage monthly reports for clients + Order loss runs from insurance companies and review for large losses/reserves + Provide high quality customer service + Gain knowledge on insurance industry through training and development opportunities + Assist P&C department with various projects and assistance as needed **Requirements** + BA or BS or applicable job experience + 1-3 years experience in P&C or related field + Must have strong Outlook, Word, and Excel Skills + Ability to work in a fast-paced environment while adapting to changing deadlines and priorities + Excellent verbal and written communication skills required + Requires discretion and independent judgment with respect to matters of significance Primary Contact 13337 Kim Budde Director of Human Resources, HR 563-585-2310 Phone Phone Phone Fax kim.budde@kunkel-inc.com Email True False False **Job Details** Categories Insurance Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1111 Job REQ # 2959374 \# Positions 1 Start Date 20250107 End Date 20250216 Featured Job TH Ad TH Comments **Similar Jobs** Accountant Cottingham & Butler/ SISCO Account Executive (Sales) Kunkel & Associates, Inc. Client Service Representative (CSR) Kunkel & Associates, Inc. Account Manager – Property & Casualty Kunkel & Associates, Inc. Account Executive (Sales) Kunkel & Associates, Inc. Seasonal Client Service Representative Cottingham & Butler/ SISCO Account Administrator Cottingham & Butler/ SISCO Sales Leader - Benefits Wholesale Services Cottingham & Butler/ SISCO Account Executive Cottingham & Butler/ SISCO Client Service Representative Cottingham & Butler/ SISCO **Share this Job** Kunkel & Associates, Inc. **About the Company** **Kunkel & Associates** is a commercial insurance brokerage and consulting firm committed to providing quality service through unparalleled professionalism and personalized attention for over 15 years. Our team provides consultative solutions for your transportation, property and casualty, and employee benefits needs. Our organization continues to grow and develop by bringing innovative advantages to our clients; including: comprehensive nursing services, resource consulting, safety and loss control management, and claims management. **Work with us, not for us.** At Kunkel & Associates, we continue to search for talented individuals to join our team. If you are seeking a position that is rewarding, challenging, provides growth opportunities, and is fun, consider a career with us. Even if you don’t see the position you’re looking for, please still apply. We’re always interested in talking to great people. K&A Locations: Dubuque, Iowa (Headquarters); Madison, Wisconsin and Kansas City, Kansas Check out our recruitment video: https://kunkel-inc.com/careers to learn more about what we do at Kunkel and our team members!