2721 N Central Ave, Arizona
5 days ago
Account Specialist
Return to Job Search Account Specialist

Since 1973, Safestor Tenant Insurance, a product of Repwest Insurance, has provided outstanding coverage to tenants across the self-storage industry. Established by experts from both the self-storage and commercial insurance industries, we understand what it takes to protect both your self-storage facility and tenants. Under the direction of the Account Specialist Lead, the Account Specialist will work with an assigned Account Manager and provide support for billing and software integrations for new and existing clients. The ideal candidate will have strong organizational, communication, interpersonal skills and be able to keep with Insurance Industry regulations. An Account Specialist should have the ability to work well in a team environment and feel comfortable working in a feedback culture. 

Responsibilities:

Oversee and provide customer service to client accounts. 

Specialize in assisting clients with monthly reporting, invoices, and collections. 

Assist customers with establishing electronic reporting 

Assist customers with limited self-storage licenses and compliance. 

Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents. 

Take inquiries and requests from customers and address their needs. 

Actively seek to understand each customer’s needs and goals through consistent verbal contact  

Secure customer rapport through genuine and exceptionally responsive interactions  

Proactive customer service with current clients  

Skills & Abilities:

Achieve goals and determine priorities 

Excellent organizational and time management skills 

Self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries 

Excellent verbal and written communication skills 

Practical knowledge of Microsoft Word and Excel 

Willingness to learn and take on new responsibilities 

Excellent communication and interpersonal skills. 

Negotiation skills 

Works well in a team environment 

Comfortable working in a feedback culture 

Commission/Bonus:

This is a salaried position. 

Opportunities for quarterly bonus. 

Perks of joining Repwest:

Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be. 

Here are just some of the programs Repwest has available: 

Full Medical Coverage 

Prescription Plans 

Dental & Vision Plans 

New indoor fitness gym 

Gym Reimbursement program 

Registered Dietitian Program 

Weight Watchers 

Onsite Medical clinic for you and your family 

Career Stability 

Opportunities for advancement 

Valuable on-the-job training 

Tuition Reimbursement program 

Free online courses for personal and professional development at U-Haul University 

Business and travel insurance 

You Matter Employee Assistance Program 

Paid holidays, vacation and sick days 

Employee Stock Ownership Plan (ESOP) 

401 (k) Savings Plan 

Life Insurance 

Critical Illness/Group Accident 

24-hour physician available for kids 

Subsidized gym/membership 

Metlaw Legal Program 

Metlife auto and home insurance 

Mindset App Program 

Discounts on Cell Phone plans, hotels and more 

Lifelock Identity Theft 

Savvy consumer wellness programs-from health care tips to financial wellness 

Dave Ramsey’s SmartDollar Program 

U-Haul Federal Credit Union 

Wellness Program



U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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