Job Title: Account Specialist

Job Description

We are looking for a dedicated and proactive Account Specialist to join our team. The ideal candidate will build and maintain relationships with customers, ensuring a high level of customer satisfaction. You will be responsible for managing customer inquiries, providing timely insights, and working to improve operational efficiency.

ResponsibilitiesDevelop and maintain relationships with customers to ensure continued partnership.Communicate shipment updates proactively and accurately, ensuring a customer-centric approach.Analyze customer inquiries and provide quality and timely insights and updates to customers.Proactively identify opportunities to improve operational efficiency.Respond to customers with a sense of urgency to provide an excellent customer experience.Leverage the company's global technology platform, Navisphere, to generate reports, analyze load data, and exceed customer expectations.Network internally with Account Management, Operations, and Capacity teams.Essential SkillsData entryAccount managementOrder entryCustomer service1-2 years of Account Manager experienceProficiency in Microsoft OfficeExperience with ERP systemsLogistics knowledgeSales experienceRelationship buildingAdditional Skills & QualificationsAbility to travel up to 5% (domestically)High School Diploma or GED equivalentPay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Eden Prairie,MN.

Application Deadline

This position is anticipated to close on Feb 19, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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