ACCOUNT SUPERVISOR
ABM Industries
**Overview**
**Essential Functions**
+ Supervise the daily activities of operations team members.
+ Set priorities for the team to ensure completion of tasks.
+ Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
+ Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
+ Ensure work assignments and schedules meet department, facility, and contractual needs.
+ Respond to client inquiries, requests, and concerns.
+ Utilize company policies and guidelines to solve work problems.
+ Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
+ Meet with clients to ensure needs and expectations are being met.
+ Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
+ Achieve operational performance and functional service activities.
+ Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
+ Monitor and maintain appropriate staffing levels and daily schedules.
+ Special projects and other duties as assigned.
**SALARY: $50,000-53,000/yr**
+ The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:**
+ ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) .
**Required Qualifications**
Education:
+ Bachelor’s degree or equivalent experience.
Experience:
+ 1 to 3 years of experience.
Other:
+ Ability to adjust work schedule as needed to support the operation.
+ Ability to effectively lead a staff of direct reports.
+ Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
+ Basic understanding of computer programs, including Microsoft Office.
+ Ability to work in a fast pace work environment.
+ Ability to resolve issues under tight timeframes and pressure.
+ Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
+ Excellent team building and planning skills.
+ Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
**Working Environment and Travel Requirements**
+ Respond to emergencies at night and on weekends as needed.
+ May be required to travel via automobile to meetings and work-related functions.
+ Work environment may require extended time standing, walking, and lifting. May also be exposed to hazardous chemicals.
REQNUMBER: 88489
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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