**Duration: 4-month contract with Extension** **Job Description:** Work with our business partners and customers, including Customer Service/Commercial groups to support expectations. + Responsible for communicating and resolving issues with our customers at various levels of their organizations. + React swiftly to issues which may arise, to summarize facts and provide recommendations for timely resolution of critical issues. This may include working with different groups to identify and resolve issues + Collection management and resolution of outstanding invoices + Achieve & maintain compliance with established policies & procedures. Follow defined procedures and processes with regards to work responsibilities. + Familiar with banking process, researching, and reconciling statement and accounts. + Monitor automated systems + Ensures that work targets and schedules are met. + Participate in continuous improvement to process initiatives, identifying, implementing and executing changes to standard operating procedures. + Ensure that all necessary SOPs are complete, accurate, and updated as needed. + Evaluate, recommend, and implement process changes needed to keep accounts reconciled and improve controls. + Participates in team projects + Prioritize ongoing tasks, project work, and other initiatives. + Assist Manager and Supervisor with reconciliation and reporting as needed **Experience:** + Problem-solving, analytical skills, exceptional follow through + Effectively manages self and team through a fast-paced environment + Ability to interface at all levels within the organization and instill confidence and trust + Highly proficient with Microsoft Office products including Word, Excel, PowerPoint, Visio, and/or Project Process improvement experience + Attention to detail and ability to abide by standard operating procedures (SOP) + Ability to prioritize work to meet deliverables/timelines in an effective manner + SOX compliance **Desired Skills:** + Excellent written and oral presentation skills + Previous skill in banking, invoicing, and credit card processes + Knowledge of Credit Management and Collections + Ability to work across levels throughout the organization + Ambitious - willing to act on own initiative + Ability to be proactive in dealing with Customers. + Ability to act under pressure in a fast-paced, diverse environment + Self-starter with attention to detail, accuracy, + Process oriented and organized **Soft Skills:** + Strong teamwork skills and work ethic; ability to function effectively as a contributing team member + Ability to make effective presentations to small groups + Cross-cultural sensitivity + Open-minded + Highly collaborative **Education:** + Associate degree in (Accounting OR Finance) required + Bachelor’s degree in (Accounting OR Finance) preferred **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.